Surya V

Highly motivated professional with experience in both corporate process association within the US mortgage domain and operations management. Possesses a strong foundation in client confidentiality, quality assurance, and task prioritization, complemented by postgraduate studies in Counselling Psychology and related therapeutic skills. Seeking to leverage analytical and interpersonal skills in a challenging new role.

Counselling Psychologist - Ayya Trust De-addiction and Rehabilitation Centre - Chennai, India

(2025-01 - 2026-12)

• Provided psychological counselling and emotional support to clients using various therapeutic modalities.
• Taken psycho education classes and conducted assessments and developed tailored intervention plans to improve client mental well-being.
• Maintained strict client confidentiality and ethical standards in all interactions.

Operation Associate - Carisma Solutions Private Limited - Chennai, India

(2024-01 - 2025-12)

• Responsible for day-to-day operations, ensuring smooth workflow and execution of critical tasks.
• Utilized task prioritization and time management skills to meet operational deadlines efficiently.

Process Associate - Accenture Solutions Private Limited - Chennai, India

(2019-01 - 2023-12)

• Managed processes within the United States Mortgage Domain, ensuring high levels of quality assurance and compliance.
• Handled document preparations and data entry with precision and strict adherence to client confidentiality.
• Demonstrated strong interpersonal communications while liaising with various internal teams.

M.Sc. - Counselling Psychology - University of Madras (2022-01 - 2024-12)

B.Sc. - Physics - A.M Jain College (2016-01 - 2019-12)