Senior Manager - HR & Admin - Ospyn Technologies Limited - Trivandrum
(2018-01)
IT Industry - Content Service Platform Vendor. Total exp: 8 years
- Leadership & Strategy: Lead end-to-end HR operations for a corporate office of 400+ employees, managing and mentoring a 16-member HR & Admin team
- Stakeholder Management: Reported directly to top management, including the CEO, CFO, and COO
- Talent Acquisition & Onboarding: Managed the full recruitment life-cycle, from manpower requisition and job description development to sourcing, screening, offer management, and background verification. Implemented effective induction and probation review processes
- Staff Augmentation: Managed staff augmentation, coordinating resource requirements, client approvals, deployment, and performance monitoring
- Core HR Processes (Probation & Exit): Defined probation, monitored performance, issued confirmations, and handled all Exit Formalities (resignations/terminations, knowledge transfer, asset recovery, final settlements)
- Compensation & Benefits: Oversaw payroll processing, full & final settlements, and managed enrollment/claims for corporate health and group accident policies
- Policy & Compliance: Formulated, implemented, and continuously reviewed HR policies. Ensured strict compliance with all labor laws (PF, ESIC, LWF, Professional Tax, TDS, Gratuity) and successfully handled registrations, renewals, and ISO audits
- Performance & Development: Managed the complete appraisal cycle, identified organizational training needs, implemented programs, and tracked effectiveness
- Administered employee rewards and recognition programs (Star of the Quarter, Employee of the Year, etc.)
- Employee Relations & Engagement: Successfully addressed employee grievances, fostered a positive work environment, and organized major engagement programs (Annual Day, Onam, Christmas, TechTalks)
- Administration: Managed comprehensive office operations, including facilities, logistics, travel coordination, AMCs, and VISA coordination
HR (General) / Admin Executive - C World Holidays India Pvt. Ltd. - Trivandrum
(2012-02 - 2014-02)
Travel/Tourism Industry. Total exp: 2 years
- Multi-site Management: Managed HR and Administration operations for the head office (Trivandrum) and a branch (Cochin), overseeing 10–15 employees
- HR Execution: Executed end-to-end HR functions, including recruitment, onboarding, payroll, salary fixation, orientation programs, performance tracking, appraisals, and exit formalities
- Statutory Compliance: Maintained employee compliance with company rules and managed statutory records and remittances, including PF, Professional Tax, and Shops & Establishment registration
- Reporting & Motivation: Prepared MIS reports and monitored sales/operations team targets to motivate employee performance
- Database Management: Maintained comprehensive databases for employees, customers, and statutory records
Asst. Placement Officer / Management Faculty - R K Institute Of Management And Computer Science - Bangalore
(2008-11 - 2009-11)
Education Sector. Total exp: 1 year
- Career Development: Prepared students for employment by conducting career programs, seminars, group discussions, and mock interviews
- Academic: Taught Human Resource Management (HRM) and Accounting to management students
- Liaison & Documentation: Coordinated the Placement Committee, liaised with hiring organizations and prepared documentation for AICTE accreditations
Front/Back Office/Admin - Geojit Financial Services Ltd. - Chennai
(2007-06 - 2008-06)
Financial Services - Stock Broking. Total exp: 1 year
- Customer Service: Handled customer inquiries related to account opening, closing, maintenance, and online account setup. Acted as a liaison between customers and IPO, Insurance, and Mutual Funds Distributors
- Administrative Support: Maintained sophisticated and manual staff and client databases, including attendance registers, leave cards, and pay slips. Managed daily petty cash and bank remittances
- Reporting: Tracked staff performance and reported to Senior HR at the Head Office
