Sushant Kumar

Dedicated and detail-oriented with a passion for delivering exceptional guest experiences. Fast learner with aptitude to serve guest efficiently. Eager to learn and acquire more knowledge and skills.

Team Leader - The Ascott Citadines - North Goa

(2025-10)

• Led a team during peak hours to deliver seamless service and maintain guest satisfaction.
• Oversaw daily front of house and back of house.
• Collaborated with management to develop new menu items.
• Monitored inventory for CCG & Bar
• Reducing waste improving efficiency, keeping tight control on stock and operations

Sr. Bartender & Sr. GSA - Indie Stay Resort - North Goa

(2025-03 - 2025-07)

• Performed opening and closing duties as required.
• Experience in providing exceptional customer service the industry.
• Ability to lead and train a team of stewards.
• Responsible for ensuring the cleanliness and maintenance of dining area equipment.

Bartender - The Ascott Citadines - North Goa

(2023-06 - 2025-01)

• Operated and balanced a cash register, cash handling
• Responsible for checking and recording register of bar stock
• Provide excellent customer service.
• Cleaned and sanitized work station and equipment
• Addressed guest inquires and concern promptly to ensure a positive experience

Intern - ST. Regis Doha - Qatar

(2022-09 - 2022-12)

• Greet guest warmly, took order and suggested food and beverage
• Quickly cleaned and cleared tables
• Participated in a cross-training initiative

BBA - Hospitality Operations and Management - NMIMS (2019-01 - 2022-12)

12th Intermediate In Commerce - Commerce - ST. Michael's High School (2017-01 - 2019-12)