Sushil Sushil

To secure a challenging position in a reputable organization to expand my learning, knowledge and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Relationship Manager-Tractor Loan at IDFC First Bank Ltd (2023-04 – Present)

• Oversee tractor loan sourcing activities, including lead generation, customer coordination, CPV, documentation and loan application filing, ensuring adherence to bank guidelines across Tohana, Narwana, Uchana, Barwala and Uklana markets
• Lead and mentor a team of 5 executives, driving business generation, sales productivity and daily performance.
• Consistently achieving approx. 200% of monthly business targets through effective market development, dealer engagement and customer relationship management.
• Maintain an exceptional 99.96 collection performance consistently for the last three years.
• Build and strengthen relationships with tractor dealers, customers and local market stakeholders to drive sustainable business growth.

Assistant Manager (M1 Grade) at Kotak Mahindra Bank (2021-03 – 2023-04)

• Developed repeat business by providing exceptional customer service and consistently following up with clients and leads, resulting in customer satisfaction of 99%
• Maximized conversion rate by developing strong interpersonal relationships and communicating proactively with the operations staff and customers
• Ensured accuracy and completeness of each loan application and system information.
• Coordinated with customers and senior management to address requirements, track performance and identify area of improvement

Senior Sales Officer at HDB Financial Services (2019-02 – 2021-03)

• Consistently achieved 100% assigned quarterly targets.
• Ensured 100% loan application completion by developing a tracking checklist and consistently following up with the operations team and customers
• Managed collection and preparation of loan, credit and appraisal documents required for complete loan files.
• Maintained accurate loan records and Monitored market and competitor trends to support business decision

Salesman at Escort Agency (2016-10 – 2018-12)

• Built a strong client network for agricultural product sales through in-person and telephonic communications
• Consistently achieved assigned sales targets through effective customer engagement and product recommendations.
• Generated leads and developed strong customer relation within the assigned territory.
• Followed up with customers after sales to gather feedback and improve customer satisfaction.

Bachelor Of Arts in B.A. – Himalayan University (2019-02)

Senior Secondary – BSEH (2015-03)