E-commerce Manager - Bizedge Retail Pvt Ltd
(2023-12)
- Onboarded new suppliers by ensuring proper documentation, compliance checks, and alignment with business needs.
- Built and maintained strong supplier relationships while resolving issues and ensuring consistent quality and delivery performance.
- Monitored inventory levels in coordination with supply chain teams to reduce stockouts and control excess inventory.
- Collaborated with finance, logistics, legal, and product teams to ensure sourcing and supplier activities supported business goals.
- Conducted regular supplier evaluations to track performance and drive continuous improvement initiatives.
- Supported product development and international expansion by aligning sourcing capabilities with new market and product requirements.
Business Process Lead - TCS
(2022-11 - 2023-02)
- Vendor resolution consultant
- Business advice - Identify opportunity based on historical data analysis provide recommendation to on board new item to the category.
- Collaborate with sales teams to drive volumes and profit, through effective planning, execution, and analysis of sales strategies
- Catalog specialist - Analyzing and suggesting Item Data Quality on the web page to the team
- Daily work allocation as per the team productivity and conducting internal audit.
- Making & developing SOP's
- Preparing and presenting weekly business report and QC reports to internal leader and external stake holder.
Senior E-commerce Executive - Itsy Bitsy Pvt Ltd
(2021-09 - 2022-09)
- Website Management - Shopify
- Created and maintained eCommerce budget, strategy, and marketing plans.
- Managed strategic site redesign to improve brand messaging, engage new users, and improve conversion.
- Built relationships with vendors to manage all ecommerce technology partners. Integrated several third-party technologies, site search, email marketing, and testing software.
- Managed internal and external stakeholders, including sellers, customers, and internal teams, to ensure smooth and efficient claims processing.
E-commerce Executive - Urban Gear Gifts
(2020-02 - 2021-09)
- Worked on the improvement of customer experience, analyzed website performance, and stayed up to date with current industry trends.
- Regularly reviewed competitive websites in terms of product range, marketing initiatives including functionality, and customer offerings.
- Developed and executed successful digital marketing campaigns, including creating engaging copy, photography, video, and rich media content that helped increase customer engagement and drive conversions.
System Analyst - Foiwe Info Global Solutions
(2017-09 - 2018-06)
- Resolved the Buyer and seller payment issues.
- Collaborated closely with upper management to drive strategy through the development and implementation of a new process.
- Developed strategy for marketing communications to increase product visibility.
- Researched the market to find customer pain points and competitive evaluations.
