Susi Gopi

Seeking a position to utilize skills and abilities in the organisation that offers security and professional growth while being flexible, resourceful, compatible team player, innovative professional with proven ability to identify, analyze and solve problems.

Processor - Exela Technologies

(2020-10 - 2023-03)

• To support insurance claim for US customer to validate insurance policy.
• Take Responsibility of payment of all claims in compliance with rules and mostly claims handle life, dental and vision.
• Followed company guidelines for claim approval/rejection.

Customer care executive - Muthoot Group

(2023-11 - 2024-08)

• Customer care executive responded to inbound phone inquiries and processed outbound calls daily.
• Handling gold and cash.
• Doing gold loans collection of interests.

Senior relationship officer - Quess Crop Ltd (Deployed in Axis Bank)

(2025-10 - 2026-04)

• Handling customer interactions
• Maintaining customer reports
• Handling and verifying customer documents

Bachelor's Madras Degree - Bachelor of Commerce - Thiruthangal Nadar college (2019)

Master's Degree - Master of Commerce - University of madras (2021)