Susmita Mandal

Highly accomplished Software Quality Engineer with 4 years of experience in QA, Automation Testing, and RPA. Skilled in Playwright with JS & TS, Playwright MCP, RPA UiPath Studio, Selenium WebDriver and API automation Testing (Postman, SWAGGER, SOAP-UI). Proficient in SDLC/STLC, Agile/Scrum methodologies, and CI/CD pipelines (GitHub Actions, Azure DevOps).

Expertise in Functional, Regression, Smoke, Sanity, Onboarding and End-to-End Testing, with strong database validation skills (SQL, PostgreSQL). Adept at defect management with ADO, JIRA, HP ALM, and Confluence, ensuring high-quality software delivery across different platforms. Skilled in leveraging AI prompt engineering using tools like Microsoft Copilot, Claude, GitHub Copilot, and MCPs.

Certified in Agile, UiPath RPA, Selenium, Playwright, and Testing using Gen AI with proven success in stakeholder communication, risk analysis, and continuous process improvement.

Software Quality Engineer - Infosys Ltd. - Bhubaneswar, India

(2022-06)

• Functional End to End, onboarding QTP, API automation, Playwright automation, Testing with utility-domain application
• Performed end-to-end functional testing of a domain-based enterprise application, ensuring seamless validation across UI, API, and backend workflows aligned with business requirements.
• Designed and executed API automation testing using industry-standard tools, validating request/response flows, data integrity, and service reliability across multiple integrations.
• Developed and maintained Playwright-based UI automation frameworks and Playwright MCP, enhancing cross-browser test execution, test reliability, and execution speed.
• Built reusable automation utilities and test scripts to streamline repetitive testing tasks, improving efficiency and reducing manual effort.
• Collaborated with cross-functional teams (developers, business analysts, QA) to identify defects early, ensure defect traceability, and drive faster resolution.
• Integrated automated test suites into CI/CD pipelines, enabling continuous testing and faster release cycles.
• Ensured adherence to QA standards, test documentation, and reporting metrics for high-quality deliverables.
• Conducted System Testing and System Integration Testing (SIT) for web-based applications to ensure end-to-end functionality.
• Performed database testing using PostgreSQL, including data validation, query verification, and data integrity checks.
• Validated API functionalities by testing request/response structures, status codes, and data accuracy.
• Prepared and executed comprehensive test plans, test cases, and test scenarios based on business requirements.
• Carried out UI testing to verify application usability, responsiveness, and consistency across different screens.
• Leveraged AI tools (Microsoft Copilot, Claude) with prompt-driven approaches to accelerate test case design, automation scripting, test data preparation, and complex query generation, improving overall testing efficiency.
• Identified, logged, and tracked defects using ALM (Application Lifecycle Management) and Azure DevOps (ADO).
• Collaborated with development and business teams to analyze defects and ensure timely resolution.
• Maintained test execution reports and dashboards to communicate testing progress and quality metrics.
• Ensured adherence to QA standards, testing processes, and best practices throughout the project lifecycle.
• Participated in test review meetings and status reporting to stakeholders.
• Designed, developed, and deployed RPA solutions using UiPath Studio integrated with Orchestrator for scheduling and monitoring.
• Automated manual, repetitive workflows across business processes, resulting in improvement in operational efficiency and reduced human error.
• Applied Agile methodology for sprint-based delivery, ensuring alignment with SDLC/STLC and QA best practices.
• Conducted functional testing, regression testing, and system integration testing (SIT) to validate automation scripts and ensure seamless integration with enterprise applications.
• Leveraged SQL database validation and API testing (Postman) to verify data integrity and backend process accuracy.
• Collaborated with cross-functional teams, utilizing JIRA and Azure DevOps for defect tracking, test case management, and stakeholder reporting.
• Developed and executed automated regression test suites using Selenium WebDriver across multiple web platforms and browsers (Chrome, Firefox, Edge).
• Integrated test scripts into CI/CD pipelines with GitHub Actions, enabling continuous testing and faster release cycles.
• Applied TestNG frameworks for structured test case management, ensuring scalability and maintainability of automation scripts.
• Conducted functional, regression, and cross-browser testing to validate application stability and compatibility.
• Enhanced defect detection accuracy by implementing data-driven testing and parameterisation, reducing manual effort and improving test coverage.
• Collaborated with QA and development teams using JIRA and Azure DevOps for defect tracking, reporting, and sprint planning in Agile environments.
• Executed Regression, System Testing, System Integration Testing (SIT), Smoke Testing, and Unit Testing to ensure end-to-end business process validation and achieve full functional coverage for telecom OSS/BSS applications.
• Designed and maintained test cases, test plans, and test data aligned with SDLC/STLC and Agile/Scrum methodologies, ensuring traceability to business requirements.
• Conducted API testing (Postman, SWAGGER) to verify backend integrity.
• Collaborated with cross-functional teams using Azure DevOps for defect tracking, sprint planning, and stakeholder reporting, ensuring timely resolution of issues.
• Leveraged AI tools including Microsoft Copilot, Claude, and GitHub Copilot to enhance QA processes, automating test case creation, scripting, and test data generation for improved efficiency and accuracy.
• Delivered scalability and performance insights by identifying bottlenecks during SIT and regression phases, contributing to improved system reliability and customer experience.
• Performed performance testing and load testing using the Lighthouse tool and JMeter, optimizing system responsiveness and identifying scalability bottlenecks.
• Delivered actionable insights on page speed, rendering efficiency, and resource utilization, improving application reliability and user experience.
• Collaborated with development teams to implement performance tuning and continuous monitoring within Agile/CI/CD pipelines.

B.Tech - Electrical Engineering - Modern Institute of Engineering & Technology, Bandel (2018-07 - 2021-07)

Diploma - Electrical Engineering - Modern Institute of Engineering & Technology, Bandel (2015-09 - 2018-06)