Susmita Saha

Detail-oriented and dedicated professional with strong administrative, customer service, and data management skills. Experienced in handling Aadhaar operations, customer queries, documentation, and smooth daily operations. Committed to accuracy, efficiency and delivering excellent service.

Aadhaar Supervisor / Operator - UIDAI Enrollment / Update Center

(2023-09 - 2026-03)

• Managed Aadhaar enrollment and update operations.
• Verified documents and ensured data accuracy.
• Supervised enrollment process and handled client queries.
• Ensured adherence to UIDAI guidelines and quality standards.

Credit Card Department - HDFC Bank

(2023-01 - 2023-06)

• Handled customer queries and provided credit card related information.
• Assisted in documentation and customer verification.
• Worked towards achieving customer satisfaction goals.

Exam Envisitator - Barrackpore Regent Engineering College

(2022-01 - 2022-03)

• Conducted examination duties and ensured smooth examination process.
• Verified documents and assisted students.
• Maintained discipline and accurate records during exams.

Bachelor of Arts - General - Rashtraguru Surendranath College, Barrackpore

Higher Secondary - HS - Barrackpore Manmathanath Girl's HS School

Madhyamik - Barrackpore Manmathanath Girl's HS School