Role: Product Owner
Organization:
Willis Tower Watson
Period & Duration: Dec’24 topresent
Key responsibilities
- Collaborated with cross-functional teams, analyzed, and documented business requirements, cutting the time taken by the QA team to gather data by 20%.
- Facilitated communication between stakeholders and development teams to ensure alignment with business goals and objectives.
- Created and maintained detailed project documentation, including use cases, process flows, and business requirements documents.
- Provided ongoing support and updates to end-users.
- Conducted regular meetings with stakeholders to ensure project alignment with business objectives.
- Assisted in the testing and validation of custom document solutions to ensure accuracy and compliance.
Role: Product Owner
Organization:
Infosys Pvt Ltd
Period & Duration: Jan’22 toDec’24
Client: Aethna
Key responsibilities
- Leading the requirements gathering and analysis by meeting with clients and internal stakeholders to develop business solutions.
- Translate high-level business objectives into detailed epics and user stories, maintain the product backlog, prioritize stories, and define acceptance criteria.
- Serving as primary POC for clients by providing regular updates, addressing any concerns managing expectations effectively.
- Collaborating with cross-functional teams to identify and prioritize business needs and developing innovative solutions to complex business problems.
- Participate in client-facing presentations, workshops, demos, and align with client needs.
- Managing JIRA and Confluence for tracking the project progress/issues and to share any updates/sign off from the clients.
- Tracking the program deliverables and milestones to ensure that everyone is aligned and understands their requirements.
Role: Product Owner
Organization:
Valuelabs LLP
Period & Duration: Feb’21 toJan’22
Client: Spicejet
- Collaborate with the Dev team and the QA team for implementing the solutions to ensure that they understand the context/requirements of what we’re trying to build by clarifying the aspect of deliverables.
- Maintain and monitor the epics and their associated tasks with the tangible weekly deliverables.
- Coordinate with stakeholders and the client to evaluate the priorities and help the team to envision their deliverables for the upcoming iterations.
- Perform the QA validation on the model output with the actual data and create a feedback loop to improve the model's performance in precision and coverage.
- Maintaining and reporting the project metrics that provide visibility to the client and the organization leadership team.
- Owns the JIRA and Confluence for tracking the deliverables and backlog items, if any.
Role: Product Analyst
Organization:
Genpact
Period & Duration: July’20to Mar’23
Client: GoDaddy
Key responsibilities
- Leading requirements gathering efforts with customers to understand their business strategy, growth opportunities, and optimize business processes to maximize health plan and member outcomes.
- Serving as a primary point of contact for various domains and customers to ensure the intent of the business strategy is thoroughly followed through solution design and implementation.
- Supports a broad, enterprise-wide view of the business with varying degrees of appreciation for strategy, various platform capabilities, enabling technology, and governance.
- Lead a team of professionals in developing solutions by collaborating with various domains within the organization.
- Actively involved in the Platform Modernization effort by enabling new products for customers.
- Developing a business proposal and arriving at financial estimates for the derived solutions by closely working with the estimation and sales team
Role: Analyst
Organization:
Blujay Solutions
Period & Duration: Nov’16 to July’20
Client: Netherland Customs
Key responsibilities
- Requirement gathering from the stakeholders across the EU and developing a business proposal
- Analyzing the alert reports received from the EU Market and fixing them in SAP by collaborating with diverse teams
- Creating and managing data management notifications to record the daily routine tasks for efficient tracking and to close the work within SLA’s.
- Creating a detailedlevel Process documentsand SOPs for the stakeholders to understand the process and reduce the dependency of data team.
