Siebel Administrator - VOIS (Vodafone) - Greece
(2025-10)
Collaborated with Vodafone, a global leader in telecommunications, to accelerate its 'Connect for a Better Future' strategy through network optimization and digital transformation. Focused on enhancing SME digital engagement and maintaining 100% core node uptime to empower millions of users in an inclusive digital market.
- Handling two Project MCRM and FCRM
- Worked on Siebel Telecom projects supporting end-to-end application operations and maintenance
- Remarkable ability to support operations in mission critical environment 24/7
- Monitoring and maintaining the health of Test, Training and Production, Dev environments and checks to be done before business hours starts to make sure that system is running smooth
- Supporting to Developers and testing team
- Prepared new environments following each major release to ensure seamless transition and testing
- Aligned environments post-major release to maintain consistency and operational integrity
- Executed daily, weekly, and monthly deployments from Development to Test environments, ensuring continuous integration
- Managed repository and non-repository migrations, facilitating smooth data and code transfers
- As per the business requirement we will create Customer AOM and Batch component
- Code Migration from Dev, SIT, UAT and Production environment
- Repository Export/Import, DDL Sync
- Data correction and modification in database
- User creation in Dev, SIT, UAT and Production environment
- Automated end-to-end code migration processes using shell scripting, ensuring reliable and repeatable deployments
- Configured cron jobs to monitor system resources and application health, generating alerts for disk usage thresholds, Siebel services, and user session activity
- Increase/decrease log level for Siebel component as per developer request
Siebel Administrator - Tata Consultancy Services PVT Ltd (TCS)
(2022-05 - 2025-10)
Marriott International is the largest hotel chain in the world. It has 30+ brands and 8,000+ properties across 139 countries and territories around the world. It is Headquarters Bethesda, Maryland, in the Washington, D.C. metropolitan area.
- Remarkable ability to support operations in mission critical environment 24/7
- Monitoring and maintaining the health of Test, Training and Production environments and checks to be done before business hours starts to make sure that system is running smooth
- Applying Siebel patches on IP22.9/23.8 versions
- Supporting to Developers and testing team
- SFA, EVT file, Control Characters correction and changing quote status as per request
- Resubmitting auto-book batch jobs, quote refresh jobs etc
- Correcting event order revenue
- Functional quote space release, quote cancellation and working on duplicated line items in Event order and event check
- Repository Migration between Environments
- Creating SH files for automation purpose
- Installation and configuration of Siebel Gateway Server, Enterprise Server, Application Server and database server
- Setting up local database for developers
- Supported Dev team and addressed environmental issues
- Good knowledge on Siebel image creation and Siebel patches and patch roll back on IP20 versions
Siebel Administrator - Reliance Retail Ltd.
(2017-08 - 2022-04)
Reliance Retail has grown to become India's largest retailer delivering superior value to its customers, suppliers and shareholders.
- Adding new Siebel Application server in the enterprise
- Setting up local database for developers
- Installation and configuration of Siebel Gateway Server, Enterprise Server, Application Server and database server
- Configuring Siebel server, component creation
- Repository Export/Import, DDL Sync
- Database Extract, Generate New Database and Local database setup for developer
- Providing support to Development and testing team
- As per developer request we will do SRF incremental compilation and full compilation
- As per business request we will create custom object manager
- Providing logs for service requests
- Familiarity with installation, cloning, load balancing and maintenance of Siebel Applications
- Increase/decrease log level for Siebel component as per developer request
- Implemented automation for SRF Compilation, Repository migration and logs clean-up
- Configuring Siebel application by using ADSI authentication
- Supporting to Developers and testing team
- SFA, EVT file, Control Characters correction and changing quote status as per request
- Resubmitting auto-book batch jobs, quote refresh jobs etc
- Correcting event order revenue
- Functional quote space release, quote cancellation and working on duplicated line items in Event order and event check
- Repository Migration between Environments
- Creating SH files for automation purpose
- Supported Dev team and addressed environmental issues
- Good knowledge on Siebel image creation and Siebel patches and patch roll back on IP20 versions
