Swapnil Chatterjee

HR Generalist and Business Partner with an MBA in Human Resource Management from IISWBM, University of Calcutta, offering a distinctive blend of people strategy and analytical rigor.

Human

Resources professional with over 2 years of experience concentrating on generalist functions across multiple sectors such as retail and banking, showcasing adaptability and a multifaceted approach to HR Management. Played a key role in a PAN-India change management and restructuring initiative involving 300+ employees, ensuring smooth role and location transitions with minimal attrition within 2 months. Led and facilitated employee town halls and leadership connect sessions, effectively communicating organizational changes and addressing employee concerns and resistance.

Displayed hands-on experience in Recruitment Operations and Workforce Planning, achieving time-to-hire of ~14 days for bulk sales hiring and ~21 days for niche/luxury retail roles. Established strong expertise in HR analytics and MIS reporting, independently managing monthly attrition reports, weekly manpower dashboards, and quarterly HR review presentations. Executed employee engagement initiatives across locations, including morale-boosting programs for frontline and retail employees, contributing to improved engagement and retention.

Managed probation tracking, confirmation timelines, exit cases, and performance action reports, ensuring compliance with internal HR policies and business timelines. Knowledgeable in Indian labor laws and statutory compliances, including EPF, ESI, Industrial Disputes Act, Payment of Wages, Bonus, Minimum Wages, and new labor codes (IR, Wages, OSH).

Deputy Manager HR Generalist at Sabyasachi Calcutta LLP. (2025-08 – 2026-01)

Managed end-to-end employee lifecycle processes, maintained HR databases and records, handled grievance resolution, and supported HRBP in executing HR strategies.

• Employee Lifecycle Management: Managed end-to-end employee lifecycle processes, including onboarding, attendance and leave administration, employee engagement initiatives, and exit/offboarding formalities to ensure smooth employee experience.
• Talent Acquisition & Workforce Planning: Supported workforce planning for assigned business units and ensure timely fulfillment of hiring requirements by driving recruitment activities aligned with approved metrics, timelines, and business expectations.
• HR MIS & Reporting: Maintained accurate HR databases and records, generate periodic MIS reports, and deliver actionable insights to enable informed HR and business decision-making.
• Grievance Handling & Employee Relations: Serve as a primary point of contact for employee grievances, ensuring timely resolution while maintaining fairness, confidentiality, and adherence to organizational policies.
• HRBP Support & Strategic Alignment: Partner with and support the Lead HRBP in executing HR strategies focused on improving employee engagement, retention, and productivity across business units.

Deputy Manager HR BP at Axis Bank Ltd. (2023-05 – 2024-11)

Managed end-to-end employee lifecycle for 500+ on-roll employees, engaged in proactive talent acquisition, ensured compliance with labor laws, and provided data-driven insights on attrition and productivity metrics.

• Managed the end-to-end employee lifecycle (post-onboarding to exit) for 500+ on-roll employees within the Bharat Banking vertical.
• Engaging in proactive talent acquisition efforts, utilizing various channels such as job boards, social media, and networking to build a robust talent pipeline and ensure timely hiring.
• Ensured compliance with labor laws and internal policies, conducting regular audits and assessments to maintain organizational integrity and mitigate legal risks.
• Maintained an accurate and up-to-date database of candidate profiles, ensuring all recruitment activities are documented accurately within the Applicant Tracking System (ATS).
• Partnered with business leaders to provide data-driven insights on attrition rates and productivity metrics, facilitating informed decision-making regarding workforce management.
• Supervised the performance management process, ensuring timely closure of performance evaluations and addressing consequence management cases effectively.
• Conducted employee town hall sessions to communicate organizational changes and initiatives, fostering transparency and open communication within the workforce.
• Collaborated with cross-functional teams to implement HR strategies that align with business objectives and enhance overall organizational performance.
• Spearheaded the implementation of a mentorship program that paired new hires with experienced employees, fostering knowledge transfer and enhancing the onboarding experience.
• Conducted in-depth analysis of employee performance metrics, providing actionable insights to management that informed strategic decisions regarding talent management and succession planning.

MBA in Human Resource Management – Indian Institute of Social Welfare and Business Management (IISWBM) (2021 – 2023)

B.Tech. in Biotechnology – Techno India University (2016 – 2020)