Swapnil Ghorude

Cloud/DevOps and Application Support Engineer with 5+ years of experience operating, monitoring, and troubleshooting critical business systems across AWS, Microsoft Azure, and Google Cloud Platform (GCP). Hands-on expertise in Google Kubernetes Engine (GKE), Kubernetes cluster management, container orchestration, CI/CD automation, Infrastructure as Code (Terraform, Helm), and observability with Prometheus, Grafana, and Datadog. Proven track record in incident response, root cause analysis (RCA), P1/P2 bridge coordination, SLO/SLI tracking, and driving platform reliability through proactive monitoring, alerting, and automation.

Skilled in Linux administration, networking fundamentals (TCP/IP, DNS, TLS, VPN, firewalls), and IAM/security best practices. Experienced in 24x7 on-call rotations and cross-functional collaboration with engineering, security, and field teams.

Cloud Operation Engineer at Forescout Technologies Pvt Ltd (2025-03 – Present)

• Monitor and operate multi-cloud infrastructure (AWS, Azure, GCP), ensuring high availability, resilience, and performance for production workloads and edge services.
• Perform application support and troubleshooting by diagnosing issues across critical business system components, conducting root cause analysis and implementing corrective actions.
• Implement and maintain monitoring, alerting, and logging using observability tools to proactively detect and resolve incidents.
• Configure firewalls, access controls, and conduct vulnerability assessments to maintain cloud security posture.
• Develop and maintain automation scripts (Bash/Python) and operational runbooks to streamline incident response and reduce manual effort.
• Support disaster recovery and backup operations, ensuring data integrity and business continuity.
• Collaborate with DevOps, software engineering, and IT support teams to drive issue resolution and continuous improvement.
• Optimize cloud resource utilization for performance and cost-efficiency.

DevOps / DevSecOps Engineer at Niveus Solutions Pvt Ltd (Part of NTT DATA) (2022-08 – 2025-03)

Project: HDFC Bank — DevSecOps Engineer

• Built and maintained automated CI/CD pipelines using Jenkins, reducing deployment time by 40% and improving release reliability.
• Deployed and managed Google Kubernetes Engine (GKE) clusters with Docker containers, including Custom Resource Definitions (CRDs) for workload management.
• Managed GCP environments including firewall rules, GKE version upgrades, and Kafka/Dataproc cluster troubleshooting and remediation.
• Installed, configured, and scaled Jenkins master/node infrastructure; created webhooks for automated CI/CD workflows with version control.

DevOps Engineer at Niveus Solutions Pvt Ltd (Part of NTT DATA) (2022-08 – 2025-03)

Project: FinVu (AWS-GCP Migration)

• Managed GCP environments including firewall rules, GKE upgrades, networking and subnet configuration, and troubleshooting.
• Deployed Kubernetes clusters on GKE with Docker containers and configured monitoring and alerting for production workloads.
• Created Helm charts and Kubernetes manifests (Service, PV, PVC) supporting a zero-downtime AWS-GCP migration.

DevOps Engineer at Niveus Solutions Pvt Ltd (Part of NTT DATA) (2022-08 – 2025-03)

Project: CAMS

• Gathered requirements and designed architecture diagrams; validated infrastructure designs through POC, Dev, and UAT environments.
• Implemented and managed GCP infrastructure using Terraform Enterprise for repeatable, automated provisioning.
• Managed IAM roles and permissions to ensure secure, least-privilege access to cloud resources.

DevOps Engineer at Niveus Solutions Pvt Ltd (Part of NTT DATA) (2022-08 – 2025-03)

Project: TCS

• Designed reusable Terraform modules for multi-cloud environments, improving provisioning speed by 35%.
• Configured Azure AD integration for SSO and managed Terraform Cloud access and resource hierarchy structure.
• Integrated GitLab with Terraform Cloud and GitLab CI to maintain version control of infrastructure modules.
• Produced architecture design documents and validated solutions through POC and staging environment testing.

DevOps Engineer at Niveus Solutions Pvt Ltd (Part of NTT DATA) (2022-08 – 2025-03)

Project: K12 Technosolutions

• Deployed and managed GKE Kubernetes clusters with Docker containers; configured and troubleshot pods, deployments, and YAML manifests.
• Built GitLab CI and ArgoCD pipelines for automated application deployment.
• Designed, installed, and upgraded Helm charts for complex Kubernetes applications.
• Provided DevOps production support to customers across UAT, Dev, and Production environments.

DevOps Engineer at CloudBlitz Technologies (2021-07 – 2022-06)

• Migrated Azure MySQL databases to GCP Cloud SQL with a rollback strategy, improving database reliability.
• Deployed Nginx in Kubernetes clusters for staging and production environments.
• Managed AWS IAM roles, EC2, S3, CloudFormation, RDS, and Route 53 for production workloads.
• Configured EC2 with autoscaling, load balancing, and VPC/NAT/security group network architecture.
• Automated EC2 start/stop operations and static website hosting using AWS Lambda.
• Administered Linux systems (users, packages, SSH, NFS, HTTPS), managed file systems, backups, ACLs, and LVM.
• Automated recurring jobs using crontab and developed Bash scripts for operational task automation.
• Troubleshot UAT and production issues, including transaction processing and security errors.

Bachelor of Engineering in Mechanical Engineering – KDK College of Engineering, Nagpur