Swapnil Rakhunde

Program Manager and PMO Lead with 12+ years of experience in program governance, portfolio management, stakeholder coordination, and delivery operations across IT Consulting, Banking, FMCG, and CPG sectors. Supports the full project lifecycle from Initiation through Closure, with working knowledge of SDLC and active participation in Scrum ceremonies. Strong track record in MIS reporting, executive dashboards, budgeting, invoicing, and PSM reporting, along with resource coordination across Fixed Price, T&M, and Resource Model engagements.

Certified Scrum

Master (CSM) and ITIL practitioner focused on operational excellence and continuous improvement.

PMO Lead / Project Coordinator - Fujitsu Consulting India

(2022-08)

Industry: IT Consulting. Project: Cloud Native Applications – Capability Management. Portfolio: Europe & Americas Regions. Team: 75 Associates across 6 Projects. Project Models Managed: Fixed Price (FP), Time & Material (T&M), Staff Augmentation.

• Lead end-to-end PMO governance for a portfolio of 50+ associates across 6 active projects in Europe and Americas, aligning delivery with organizational strategy and goals.
• Established governance mechanisms — milestone tracking, risk registers, and monthly, half-yearly, and annual review cadences — supporting zero revenue leakage in financial closures.
• Drive project handling across Fixed Price (FP), Time & Material (T&M), and Resource Model engagements, managing scope, billing milestones, and contract compliance.
• Govern project financials, including vendor and revenue invoicing and monthly closures, maintaining 100% accuracy in revenue recognition.
• Track PSM (Project Status & Margin) reports and use control charts and trend analysis to monitor delivery metrics and flag risks to leadership.
• Manage budgeting and cost control across concurrent projects — tracking actuals vs. forecast and identifying variances to protect margins.
• Serve as primary PMO/Account SPOC for HR, Finance, Resourcing, Sales, and Pre-Sales, coordinating demand planning, onboarding/offboarding, and workforce planning for 50+ associates.
• Optimize resource utilization by aligning skills to project needs and managing bench transitions across engagement models.
• Coordinate contract and legal operations with Legal, Finance, and Procurement teams to support audit-ready documentation.

Senior Process Specialist - Infosys

(2013-10 - 2022-07)

Industry: Banking, FMCG, CPG & Retail. Managed multiple projects across various domains and methodologies.

Project Lead - Truist (SunTrust) – Report Factory - Infosys

(2019-01 - 2022-07)

Project: Truist (SunTrust) – Report Factory (US Banking). Reporting & MIS. Team: 12.

• Managed end-to-end MIS reporting and executive dashboards, delivering weekly, monthly, and quarterly governance reports and KPI scorecards.
• Maintained RAID logs and coordinated with Risk, Compliance, Finance, and Technology teams to track risks, issues, and action items.
• Facilitated stakeholder governance meetings and supported audit-ready project documentation and SLA tracking.

Agile BA / Quality Management - Northern Trust - Infosys

(2018-07 - 2018-12)

Project: Northern Trust – Software Development (US Banking). Team: 40.

• Supported Agile PMO activities — sprint planning, progress tracking, and stakeholder reporting — across Business, Development, QA, and Product teams.
• Facilitated Agile ceremonies (Daily Stand-ups, Sprint Reviews, Retrospectives, Planning) and tracked milestones through the SDLC to release readiness.
• Maintained RAID logs, proactively escalated risks, and prepared status reports and KPI dashboards for project leadership.

PMO Operations - USB Shared Services - Infosys

(2016-08 - 2018-06)

Project: USB – Shared Services. PMO Operations. Team: 40.

• Coordinated with business stakeholders, technology teams, and external vendors to track deliverables, timelines, and performance across banking technology workstreams.
• Supported capacity planning and audit/compliance reviews by maintaining governance trackers and project documentation.

MIS & Analytics - Procter & Gamble Reporting Shared Services - Infosys

(2013-10 - 2016-06)

Project: Procter & Gamble – Reporting Shared Services (FMCG/CPG). Team: 15.

• Designed and deployed POS dashboards enabling leadership to track sales trends and forecast performance across global markets, maintaining 100% SLA compliance.
• Managed end-to-end report lifecycle — development, documentation, and change request governance — generating reporting outputs from multi-source data through ETL processes.

Bachelor of Commerce & Business Communications - Nagpur University

Higher Secondary Certificate & Secondary School Certificate - Maharashtra State Board