Deputy Chief Manager (Deputy Area Manager) at Aditya Birla Capital (2024-02 – 2025-09)
Management level position overseeing regional operations and health agent acquisitions
- Achieving assigned target through intermediaries Branch manager and intermediaries acquired by the Team
- Acquiring new health agents on a regular basis. Licensing and tracking activation of the same regularly through Branch Manager
- Overseeing the recruitment of employees in their region
- Reviewing the key performance indicators of their region
- Interviewing candidates and managing staff as per contractual obligations
- Maintaining relationships with the health agents
- Coordinating with other departments such as U/W, Claims, & Operations
- To solve problems/issues proactively and develop a strong relationship with the health agents
- To meet agents, Lead Providers, intermediaries on a regular basis and maintaining records of the same in a planned manner
- Coordinating with all team members in planning and conducting agent's meets, health camps and other marketing activities on a regular basis
- Training & motivating the health agents to qualify contests and thus bring in incremental business
Territory Manager (Regional Manager) at One Insure PVT LTD (Robinhood Insurance Broker) (2023-01 – 2024-01)
Regional management role overseeing employee performance and regional operations
- Preparing and presenting regional reports for senior management
- Mentoring employees and suggesting training programmes
- Overseeing the recruitment of employees in their region
- Reviewing the key performance indicators of their region
- Ensuring employees reporting to them follow the company's standards and procedures
- Enforcing the company's rules and regulations
- Interviewing candidates and managing staff as per contractual obligations
- Developing project plans and assigning regional project personnel
- Seeking new business opportunities in their region and securing contracts for the company
- Securing long-term relationships by maintaining practical client relations
- Following programme management principles to execute and plan various team activities
Senior Branch Manager Agency & Broking at Care Health Insurance Co. Ltd (2015-11 – 2023-01)
Senior management position responsible for agency distribution channel expansion and team performance
- Expansion of Distribution channel through recruitment of well qualified and professional people and enabling them to take up Agency of the Company
- Training and Developing the employee/Agent
- Monitoring the Employee and ADM Performance and ensuring alignment with Individual goal sheet and Branch Sales Target
- Providing support to the team and facilitating professional growth of the team members
- Aiding the team to solve operational roadblocks & Sales objection by way of joint sales call & training if required
- Planning and execution of Reward & Recognition programs
- Maximum foreign trip qualifier agent our team per quarter, Annual club qualifier agent in my team at Fort region
- Daily Start morning Huddle 9 a.m then 9.45 to 10 a.m discuss daily plan and Motivate the team
- Every Saturday review with team next week plan
- Employee goal setting term of promotion and monthly incentive and RNR
- Regular base meeting with top agent category wise
- Regular base update to management daily plan and login and Agent recruitment
- Regular base guide to agent how to manage client terms of claim and renewals
Analyst at NEPA PRODUCTION PVT LTD
Entry-level analytical position