Swapnil Yadav

Detail-oriented IT graduate seeking an IT Support Executive role where I can apply my technical expertise, troubleshooting abilities, and user support experience to ensure smooth IT operations and high user satisfaction.

IT Support Associate - Rentry

(2025-08 - 2026-02)

Client: Magicpin

• Managed user onboarding and offboarding processes efficiently
• Provided technical support to end users for system, software, and network issues
• Performed OS installations (Windows, macOS, Linux Ubuntu)
• Handled network troubleshooting and connectivity issues
• Configured and maintained printers and peripheral devices
• Collaborated with vendors for IT services and issue resolution
• Managed IT assets and maintained inventory records

Web Development Intern - Infowiz Software Solutions

(2024-06 - 2024-08)

• Developed a full-stack e-commerce website
• Worked on frontend and backend integration
• Debugged and tested application features

B.Sc. IT - IT (2022 - 2025)

MCA - Master of Computer Applications (2025 - 2027)