Swarup Roshan

Banking and Trade Finance professional with 14+ years of experience across Trade Finance Operations, Transaction Banking, Banking Technology and, most recently, Trade & Forex Sales. Experienced in client acquisition, relationship management, client servicing and trade/forex solutioning. Currently managing products including LRS, Outward Remittance, Export, Import, FDI and ODI, along with client meetings and coordination with internal stakeholders.

Strong background in Bank Guarantees, Letters of Credit, trade payments, collections, financing, process transformation, risk management and operational excellence.

Trade & Forex Sales Manager - HDFC BANK LTD. - Delhi

(2024-12)

Currently working in the Trade & Forex Sales role, with approximately 6 months of hands-on experience in sales, client acquisition and relationship management. Previous HDFC Trade Finance Operations experience included Bank Guarantee issuance, vetting, amendment and cancellation for Indian clients, along with client query resolution and technology/automation support.

• Managing and supporting clients across key Transaction Banking and Forex products including LRS, Outward Remittance, Export, Import, FDI and ODI.
• Conducting client meetings to understand business requirements, identify opportunities and provide suitable trade and forex solutions.
• Driving acquisition of new clients and strengthening relationships with existing clients through regular engagement and service support.
• Providing end-to-end client servicing, coordinating with internal stakeholders and ensuring timely resolution of client queries and service requirements.
• Supporting cross-sell and business growth by identifying client needs across trade, remittance and foreign exchange products.
• Working closely with branches, operations, product, compliance and other stakeholders to ensure smooth execution and a strong client experience.

Assistant Vice President / Senior Processor – Bank Guarantee, Operations & Service Delivery - YES BANK LTD. - Delhi

(2024-04 - 2024-07)

• Led Bank Guarantee operations and supported technology, automation and system enhancement initiatives.
• Managed issuance, vetting, amendment and cancellation of Bank Guarantees for Indian clients.
• Monitored SWIFT transactions, cross-currency export/import and merchant trade activities, internal controls and reconciliations.

Senior Manager - ICICI BANK LTD. - Kolkata

(2021-11 - 2024-01)

• Provided Trade Finance services to Corporate and SME GTS customers.
• Managed Guarantee issuance, amendment and cancellation, product/client expectations and operational escalations.
• Worked on trade product projects involving change requirements, risk assessment, UAT, Scrum/stand-up calls and end-user testing.
• Coordinated with Treasury, Compliance, Credit Risk, Legal, IT and Business teams to resolve operational and client issues.

Senior Analyst - DBOI GLOBAL SERVICES PVT. LTD. - Pune

(2014-09 - 2021-10)

• Managed Guarantee issuance, amendment and cancellation for Germany and India.
• Handled trade-related client queries, RTGS/NEFT payments, invoice and receivables financing.
• Processed and controlled MT103 and MT202 transactions.
• Worked on Buyers Credit issuance, repayment, overseas bank messaging and credit-limit checks.

Analyst - RBS BUSINESS SERVICES PVT. LTD. - Delhi

(2012-05 - 2014-09)

• Handled Documentary Collection processing and checking.
• Processed and controlled MT103 and MT202 transactions.

MBA - Finance & Marketing - SRM University (2012)

B.Sc. - Gossner College (2009)