Swastika Dixit

10 years work exposure in Banking Operations and Retail Banking. Specializes in Cash Management Services (CMS) and Back office operations. 2 years exposure as Coach (Hand Ball and Badminton) at Guru Nanak Inter Girls College, Kanpur.

Deputy Manager - HDFC BANK LTD - Kanpur, UTTAR PRADESH, IN

(2016-06)

Primarily responsible for clearing & cash, RBI reconciliation, Demat (Trading) Cooperative Bank Settlement System and back office operations along with coordination between front and back office operations, cross sell of different channels of the Bank and complaint management. These job responsibilities aimed to maintain a balance between the sales efforts and the branch operations. Also looking after Third party products like Mutual Fund, Insurance, & different IPO issues as launched by the bank from time to time.

Deputy Manager - HDFC BANK LTD - Varanasi, New Delhi, IN

(2007-08 - 2011-06)

Primarily responsible for clearing & cash, RBI reconciliation, Demat (Trading) Cooperative Bank Settlement System and back office operations along with coordination between front and back office operations, cross sell of different channels of the Bank and complaint management. These job responsibilities aimed to maintain a balance between the sales efforts and the branch operations. Also looking after Third party products like Mutual Fund, Insurance, & different IPO issues as launched by the bank from time to time.

Clearing Officer - IDBI BANK LTD - Kanpur, U.P, IN

(2005-12 - 2007-07)

• As Clearing Officer - primary responsibilities included clearing & cash, RBI reconciliation, Demat (Trading) Cooperative Bank Settlement System. Also held the responsibilities of back office operations and co-ordination between Front and Back office operations.
• Also responsible for Cross sell of different channels of the Bank as well as complaint management

Officer - HDFC BANK LTD - Kanpur, U.P, IN

(2004-08 - 2005-12)

• Handling Cash Management Services (CMS)
• Supervising the back office operations as well as acquiring new customers.

Clearing Executive - ICICI BANK - Kanpur, U.P, IN

(2002-01 - 2004-08)

• As Clearing Executive: primary job responsibilities were to strike a balance between a balance between the sales effort and the branch operations.
• To maintain and report all branch audit related issues, Nostro & office a/c reconciliation clearing Outstation collection realization, Demat (Trading), CBSS (Cooperative Bank Settlement System), operations clearing (inward clearing, out ward clearing, high value clearing, PAP uplodation) Mmbcs, returns, salary uploading and coordinating between Front and Back office operations, cross sell of different channels of the Bank as well as complaint management
• Lodgment & Follow-up of Roaming Current Account Outstation Cheques through CMS that provides ample scope to deal with High-Value Current Account Customers of the branch & familiarization with Finacle

Coach - G.N.G INTER COLLEGE, Kanpur - Kanpur, IN

Coach in Handball and Badminton

Master in Arts - CSJM University (2003)

Bachelor in Arts - CSJM University (2001)