Swathi Raji

Comprehensive problem-solving abilities. Excellent verbal and written communication, ability to deal with people diplomatically, willingness to learn team facilitator.

Quality Analyst - HDFC BANKING

(2016-01 - 2021-12)

• Client's Handling.
• Take Responsibilities to solve customers' problems.
• Maintaining target levels and achievements.
• Finish daily basis targets and monthly targets.
• Familiarity with relevant software, including CRM systems, order processing systems, and data analysis tools.
• Developed and implemented a new sales strategy that resulted in a 20% increase in lead conversion.

CRM & Sales IQ Teamleader - joyalukkas pvt ltd s

(2021-01 - 2026-12)

Inter MPC - MPC - Sri Chaitanya Junior College (2008-01 - 2011-12)

Diploma - Fashion Designing on apparel - NIFT Hyderabad (2011-01 - 2014-12)

B.Com - Banking Management (2015-01 - 2019-12)

M.COM - Commerce