Swathi Shetty

Senior Software Quality Engineer with 4+ years of experience in Manual and Automation Testing across web, enterprise, and AI-based applications. Strong experience in test planning, test case design, test execution, defect tracking, and end-to-end testing. Hands-on experience in API testing, database validation, chatbot and LLM testing, and automation using UFT.

Well-versed in Agile methodologies and experienced in collaborating with cross-functional teams to ensure high-quality software delivery.

Senior Software Quality Engineer - MResult Technologies

(2021-07)

• Designed and executed manual and automated test cases for web, enterprise, and AI-based applications to ensure high-quality software delivery.
• Prepared test plans, test scenarios, and detailed test cases based on business and functional requirements.
• Performed functional, regression, sanity, smoke, integration, system, and end-to-end testing across multiple projects.
• Conducted API testing using Postman by validating GET, POST, PUT, and DELETE requests.
• Performed database validation using SQL to ensure data integrity between frontend and backend systems.
• Tested chatbot and LLM-based solutions integrated with Microsoft Teams for accuracy, performance, and usability.
• Automated test cases using UFT by converting manual test cases into reusable automation scripts.
• Logged, tracked, and managed defects using Jira, qTest, Micro Focus ALM, and Mantis.
• Actively participated in Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Collaborated with developers, product owners, and business analysts to resolve defects and improve application quality.

Bachelor of Engineering - Information Science and Engineering - Canara Engineering College, Mangalore (2016 - 2020)