Trainee Accountant - Ravi's Super Market Akshay Park - Hubli Karnataka
(2018-10 - 2019-08)
- Recording daily financial transactions (bookkeeping)
- Data entry in accounting software like Tally or Microsoft Excel
- Preparing and checking invoices
- Handling accounts payable and receivable
- Doing bank reconciliations
- Assisting in GST and tax return filings
- Supporting audit work (collecting and verifying documents)
- Maintaining financial records and files
- Helping prepare basic financial statements (P&L, balance sheet)
- Communicating with team members, clients, or vendors
Customer Representative Executive - Satabdi Gas Protection Pvt Limited - Virar Mumbai
(2019-10 - 2020-03)
- Handled customer queries through calls, emails, and chat, ensuring quick and effective resolution
- Resolved customer issues by analyzing problems and providing accurate solutions
- Communicated clearly and professionally with customers to ensure understanding and satisfaction
- Maintained strong knowledge of products/services to provide accurate information and support
- Managed customer complaints calmly, achieving positive outcomes and retention
- Used CRM tools like Salesforce and Zendesk to track and manage customer interactions
- Managed time efficiently while handling multiple customer requests simultaneously
- Achieved high customer satisfaction scores (CSAT) through quality service
- Collaborated with internal teams to resolve complex customer issues
- Adapted quickly to changing processes and handled high-pressure situations effectively
Data Entry Operator - Material Organisation, Indian Navy Karwar (CPRO Dept) - Karwar
(2021-09 - 2025-04)
- Planned and consolidated procurement requirements for control systems and related naval equipment
- Managed end-to-end tendering process through Government e-Marketplace
- Ensured compliance with Defence Acquisition Procedure and Ministry of Defence procurement guidelines
- Conducted vendor evaluation, qualification, and onboarding
- Performed technical and commercial bid assessments
- Executed transparent supplier selection (L1 / best-value basis)
- Negotiated contracts, pricing, and delivery schedules with vendors
- Issued purchase orders and managed contract execution
- Monitored supply chain, delivery timelines, and logistics coordination
- Coordinated inspection, testing, and acceptance of equipment
- Ensured quality assurance and adherence to defence standards
- Maintained procurement documentation for audits and compliance
Store Keeper (Hired) - Material Organisation Indian Naval Base Karwar - Karwar
(2025-05 - 2026-03)
- Maintenance and verification of store and Scrap records
- Processing of Scrap items received from ships/Units
- Preparation and generation of survey reports using ILMS software
- Coordination with concerned departments for documentation and disposal procedures
- Ensuring accuracy, Accountability and timely reporting
