Swathi Thanda

Results-driven Accounts Payable professional with 7+ years of experience in end-to-end AP operations, invoice processing, vendor management, EMEA operations, process compliance, and SAP ERP. Demonstrated success in leading high-volume AP processes, resolving escalations, driving quality improvements, and collaborating with cross-functional teams. Seeking an Accounts Payable Senior Lead role to leverage strong analytical, leadership, and process management skills.

Lead Specialist - DSM-FIRMENICH

(2022-10)

• Handle and coordinate Accounts Payable activities across multiple business units (DFS, CSU and DEM).
• Managed and guided a team of 20 members, ensuring productivity, quality, and SLA adherence.
• Process invoices and credit memos for the EMEA region with high accuracy and compliance.
• Managed direct debits, debit balances, and critical vendor accounts.
• Handled supplier tickets and managed Generic Mailbox (GMB) activities, ensuring timely issue resolution.
• Coordinated with suppliers through calls and emails to resolve invoice discrepancies, payment issues, and account reconciliations.
• Executed and resolved Non-Conformance Issues (NCIs) while driving process improvements.
• Managed month-end invoice activities and supported escalations to maintain high customer satisfaction.
• Performed master data maintenance activities using SAP ERP.

Listing Specialist - AMAZON Pvt. Ltd.

(2020-08 - 2022-10)

• Prepared product listing templates and uploaded products on seller platforms.
• Performed quality checks on product ASINs and ensured data accuracy.
• Collaborated with sellers and internal teams to resolve listing issues and improve process efficiency.

Process Developer (Accounts Payable) - GENPACT

(2012-02 - 2015-05)

• Processed more than 2,500 invoices per month while maintaining quality and productivity standards.
• Resolved invoice discrepancies through coordination with multiple departments.
• Managed Generic Mail Box (GMB) activities and payment confirmations through EFT/ACH.
• Prepared TAT reports and supported team target planning.
• Consistently maintained Six Sigma process standards and achieved high quality scores.

MBA - KGR Institute of Technology & Management

Bachelor of Commerce - B.Com - Vasundhara Degree College

Intermediate - Narayana Junior College

SSC - St. Jude's High School