PMO Analyst / Project Management Office Lead at Infosys (2022-11 – Present)
- Managed PMO governance activities across multiple projects and strategic initiatives.
- Developed and maintained project plans, schedules, governance reports, and executive dashboards.
- Managed RAID logs, ensuring timely identification, escalation, and resolution of risks and issues.
- Facilitated stakeholder meetings and provided regular status updates to senior management.
- Led change management and release governance processes, ensuring proper approvals and deployment readiness.
- Monitored project KPIs, resource utilization, budget performance, and delivery timelines.
- Supported portfolio-level reporting and executive decision-making through data-driven insights.
- Improved project visibility through standardized reporting frameworks and governance practices.
- Coordinated cross-functional teams to ensure successful delivery of business objectives.
PMO Analyst at ADP (2021-07 – 2022-09)
Supported end-to-end project governance and PMO operations for enterprise programs.
- Prepared weekly and monthly project status reports for leadership review.
- Managed project schedules, action items, dependencies, and milestone tracking.
- Coordinated stakeholder communication across business and technology teams.
- Maintained risk and issue registers and ensured appropriate mitigation actions were tracked.
- Supported budget tracking, resource allocation, and project forecasting activities.
- Facilitated governance meetings and documented key decisions and action plans.
- Ensured adherence to PMO methodologies, standards, and reporting requirements.
- Assisted project managers in monitoring project progress and delivery commitments.
Scrum Master at Synchrony Financial (2017-09 – 2021-07)
Coordinated project governance activities across multiple business and technology programs, ensuring adherence to organizational standards and delivery frameworks.
- Monitored project schedules, resource allocation, budget tracking, and key performance indicators (KPIs) to ensure project objectives were achieved.
- Developed executive dashboards, portfolio reports, and management presentations for senior leadership and steering committees.
- Facilitated change management processes, approval workflows, release planning, and governance reviews to support controlled project delivery.
- Collaborated with project managers, business stakeholders, and cross-functional teams to drive project milestones and resolve delivery challenges.
- Identified and implemented process improvement initiatives that enhanced project governance, operational efficiency, and delivery effectiveness.
- Supported portfolio management activities including project prioritization, resource planning, capacity management, and strategic roadmap alignment.
Project Support Analyst at IBM (2015-03 – 2017-08)
Supported project operations through tracking, reporting, and coordination activities.
- Maintained project schedules, issue logs, and governance documentation.
- Assisted in preparing management reports and performance dashboards.
- Coordinated with stakeholders to ensure timely completion of project deliverables.
- Monitored operational performance and recommended process improvements.
- Supported compliance reviews and audit preparation activities.
Analyst at United Health Group (2010-07 – 2011-12)
- Conducted business analysis and operational reporting to support organizational initiatives.
- Conducted root cause analysis and process improvement assessments.
- Assisted in improving operational efficiency through structured reporting and governance support.
- Developed reports and management summaries to inform business stakeholders.
- Facilitated operational efficiency improvements through structured reporting and governance support.
