A professional with overall 10 years of experience in Sales, Customer Service, the Mortgage industry, and Learning Content Delivery.
- Selling of Financial resolutions to delinquent Borrowers like Modifications, Short Sale, Deed in lieu,
Reinstatement and repayment plans.
- Working as Relationship Manager - Home Retention Department
- Streamline customers as a candidate and offering workout options consisting of Modifications, Repayment
Plans, Settlements, Deed in Lieu, and Foreclosures.
- Selling financial resolutions for the existing customers was the key Job.
- Contacting the homeowner for applying for loan modification:
- Updating Financial resolution sales documents
- Providing updates to the customers about the application of resolution sales documents.
- Facilitating the loan modification application between the Homeowner and the Underwriter.
- Analyzing customer’s Financial situation and Selling resolution options for delinquent customer.
- worked on scheduling and handling appointments for sales
