Swati Ghume

Self-driven, result-oriented, stress-tolerant, and decision-making professional with 15+ years' experience in the facets of corporate travel, conferences, and events. Currently associated with Indofil Industries Ltd, as Admin Specialist – since July 2025. An effective player with proven abilities in managing team.

Demonstrated excellence in managing large events and conferences with flawless planning and execution. An impressive communicator with honed interpersonal, planning, problem solving and motivational skills. Proficiency in directing full cycle for complex, multisite events & conferences; planning & implementation from pre-event phase to Initiation, venue management, & cost estimation.

Admin Specialist - Indofil Industries Ltd

(2025-07)

• Scheduling and coordinating meetings, conferences and events.
• Planning end-to-end travel arrangements for employees.
• Providing administrative support for ongoing projects.
• Ensuring that office policies and procedures are followed.
• Communicating with suppliers and vendors.
• Assisting HR Team in R&R and other employee engagement activities.
• Rate negotiations & contract management.
• Vendor payments & regulating outstanding dues.
• Policy Development and Improvement.
• Travel Risk and Compliance.
• Stakeholder Coordination.
• Liaising Accounts on Vendor Outstanding Payment Dues.
• Assisting for company Agreements, Registrations and Contracting.
• Car Lease Agreement.
• Fleet Data maintain.

Travel Manager - Ipca Laboratories Ltd

(2024-07 - 2025-07)

• Managing a team of individuals providing guidance for large-scale corporate travel, meetings, and conferences.
• Internal Events and group bookings.
• Rate negotiations & contract management.
• Vendor payments & regulating outstanding dues.
• Policy Development and Improvement.
• Travel Risk and Compliance.
• Stakeholder Coordination.
• Corporate Travel Management.
• Cross-functional liaising.
• Manage the Billing Team seamlessly, with complete due diligence.
• Liaising Accounts on Vendor Outstanding Payment Dues.
• Closure on unsettled advances (Accounts).
• Prepare Provision data to Accounts.

Sr. Executive - Cipla Ltd

(2021-05 - 2024-07)

An effective team player with proven abilities in managing corporate travel, meetings, and conferences of large scale movements in MICE (Meetings, Incentives, Conferences and Events).

• Organizing end-to-end travel arrangements (Domestic & International) for all delegates travelling for Cipla organized conferences/events and Third-party conferences.
• Insightful experience in managing end-to-end group travel, events, and conferences.
• Managing large number of employee business meetings / events (R & R, Annual meet, Budget meet, Review meet, Cycle meet, Product Launch, offsite etc.)
• Planning and coordinating event-related arrangements with the vendor & the concern team (travel, meals, conference room & more.)
• Preparing conference / event budget sheet.
• Negotiating rates with the hotels & airlines for the group.
• Ensuring that budgetary expectations are managed in line for the event.
• Ensuring timely payments are released to vendors.
• Providing appropriate and essential documents to finance team for closure of the file.
• Work with Resource Management to ensure the project is staffed appropriately, that resources have been booked for specific events.
• Maintaining all travel related MIS & Planning report.
• On-site travel to ensure the event/conference runs smoothly & efficiently.
• On ground international travel experience: Kuala Lumpur (Malaysia), Singapore (Singapore), Cape Town (South Africa)

Relationship Manager - Destination Next

(2019-03 - 2021-04)

• Handling groups & FIT bookings.
• Taking complete responsibility for the operations till the group departs and arrives.
• Consulting with the clients about the necessary visa documentation and other services related to the group, preparing the rooming list, and sending it to the Hotels/Suppliers within time frames.
• Ensuring smooth function of a group movement, which includes situation handling, corporate special request, and complaints.
• Up selling relevant add-ons, like insurance, excursions, currency etc.
• Tracking financial transactions on receiving payment from client, adhering to the time limits for Airlines deposits and Hotel payments.
• Security and IT compliance management for assets and processes.
• Negotiate with Airlines and Hotels to deliver a comprehensive product offering for clients.
• Develop strong relationships with external product partners.
• Analytical person, resolving booking errors to the satisfaction of customers and the business.
• Successfully resolving client concerns.
• Retaining the high-quality of relationships developed.
• Evaluating profit margins for both parties.
• Corporates Handled: Cipla Ltd, Star Union Daichi Life, Tata Motors

Sr. Travel Consultant - Uniglobe Air Travel Bureau

(2014-09 - 2019-03)

• Implant - Cipla Ltd, January 2017 – March 2019: Managing International / National congress & CME Group.
• Implant - Cipla Ltd: Providing end-to-end travel services for all delegates traveling (Registration/Reservations/Ticketing/Transfer and Visa requests.)
• Implant - Cipla Ltd: Maintaining all travel-related MIS.
• Implant - Cipla Ltd: Knowledge of ticketing in CRS – Amadeus.
• Implant - Cipla Ltd: Corresponding with the airlines for the group fares.
• Implant - Cipla Ltd: Maintaining payment records of the airline.
• Implant - Cipla Ltd: Adhering to the time limits to pass on the names and issuing the tickets.
• Implant - Bharti AXA Life Insurance, September 2014 – December 2016: Managing International / Domestic FIT & Group ticketing.
• Implant - Bharti AXA Life Insurance: Responsible for training the team members & monitoring them by leading the team.
• Implant - Bharti AXA Life Insurance: Hotel reservations, Car, Bus, Train booking.
• Implant - Bharti AXA Life Insurance: Maintaining records in the Credit Controller Software.
• Implant - Bharti AXA Life Insurance: Develop and maintain strong relationships with vendors for cost effective prices.
• Implant - Bharti AXA Life Insurance: Knowledge of ticketing in CRS – Amadeus.
• Implant - Bharti AXA Life Insurance: Corresponding with the airlines for the group fares.
• Implant - Bharti AXA Life Insurance: Maintaining payment records of the airline.
• Implant - Bharti AXA Life Insurance: Adhering to the time limit for issuance of ticket.

Travel Executive - Destination Unplugged

(2011-12 - 2014-08)

International Counter Staff - Lotus Holiday Mart

(2011-06 - 2011-12)

International Counter Staff - Columbus Travel

(2010-05 - 2011-04)

• Managed multiple corporate accounts.
• Attending to customer calls, emails, and walk-in customers.
• Responsible to co-ordinate with VISA department.
• Issue travel Insurance for international travelers.
• Follow up on payments.
• Corporates Handled: Asian Paints, Ipca Laboratories, Ranasons

Faculty - Columbus Training Centre

(2008-07 - 2010-04)

Front desk & Consultant - Columbus Training Centre

(2005-08 - 2006-07)

Graduate - BBA - Rajiv Gandhi University (2016-09)

HSC - SNDT Women's University (2004-02)

SSC - Bai RFD Panday Girls' High School (2000-03)