Swati Tiwari

PMO leader with 15+ years building, scaling, and governing Program Management Offices across global technology, manufacturing, and services organizations. Track record of establishing enterprise-wide portfolio governance, OKR-based leadership cadences, and executive dashboards delivering 100% portfolio visibility across 50+ concurrent programs. Trusted advisor to Country Head and C-suite leadership on M&A integration, Agile transformation, and enterprise governance frameworks, with hands-on fluency in Domo, Power BI, Tableau, Jira, and MS Project.

Seeking

Director / Head of PMO mandates where enterprise governance discipline, strategic execution, and organizational transformation drive measurable business impact.

Senior Program Manager | Enterprise PMO Leader - PowerSchool India Pvt. Ltd. - Bengaluru, Karnataka, India

(2018-06 - 2026-07)

• Built and led the enterprise PMO from the ground up, orchestrating governance across 50+ concurrent programs and achieving 100% portfolio visibility for senior leadership.
• Serve as strategic partner to the Country Head and senior leadership team, translating enterprise strategy into execution roadmaps and accelerating leadership decision-making.
• Engineered real-time executive dashboards in Domo powering SLT scorecards and QBR reviews, improving reporting accuracy and cutting decision-cycle time.
• Institutionalized an enterprise OKR framework across business units, driving 100% leadership-meeting execution, 80%+ attendance, and full action-item tracking within 48 hours.
• Directed end-to-end M&A due diligence and post-merger integration programs, designing scalable governance and reporting frameworks that closed post-merger alignment gaps.
• Led enterprise-wide Agile maturity transformation, improving delivery consistency and cross-team collaboration by 25% across multiple business units.
• Designed and scaled capability-building programs (Prod & Tech Hour) achieving 75%+ participation, strengthening organizational learning and technical capability.
• Owned organization-wide communication strategy — monthly leadership mandates and quarterly engagement surveys — lifting employee engagement while cutting communication costs by 15%.
• Directed cross-functional global programs spanning 3+ geographies, aligning execution with enterprise strategy and accelerating delivery timelines.
• Architected enterprise performance-metrics and reporting frameworks across program streams, strengthening deployment tracking and stakeholder confidence.

Business Integration Architecture Team Lead - Accenture Solutions Pvt. Ltd. - Bengaluru, Karnataka, India

(2017-12 - 2018-06)

• Translated complex technical initiatives into business-aligned execution plans, improving executive visibility and on-time delivery.
• Streamlined business integration processes and governance mechanisms, reducing operational inefficiencies by 15% and improving cross-team coordination.
• Led a centralized documentation and reporting function serving Level-3 leadership stakeholders.

Project Planning & Controlling Analyst - Honeywell Technology Solutions - Bengaluru, Karnataka, India

(2015-01 - 2017-12)

• Directed program execution for a 60+ members, ensuring KPI adherence and improving milestone-delivery consistency across projects.
• Built process flows and performance metrics from the ground up for the New Buyer team, establishing a governance baseline that improved onboarding efficiency and reporting accuracy.
• Architected risk-governance frameworks and escalation mechanisms, improving proactive issue resolution efficiency by 30%.
• Led a Lean Six Sigma Green Belt initiative automating MOS reporting, cutting invoice-approval cycle time from 5 days to 3.25 days.
• Executed Kaizen and Gemba initiatives, eliminating non-value-added activities and improving process accuracy by 25%.
• Owned the weekly global ISC Huddle governance meeting for the PMG group, managing agenda, actions, and minutes.

Senior System Engineer – PMO - Siemens Technology & Services Pvt. Ltd. - Bengaluru, Karnataka, India

(2012-12 - 2015-01)

• Standardized project-management methodologies across multiple business units, achieving 90%+ framework adoption and improving delivery consistency.
• Developed automation tools and reporting solutions, saving 100+ hours annually while improving data accuracy and reporting turnaround.
• Enabled enterprise PMO operations through optimized resource planning and executive reporting, improving workforce utilization and decision support by 20%.

Process Associate - Genpact India Pvt. Ltd.

(2011-07 - 2012-12)

• Managed 1,000+ monthly invoices end-to-end in O2C operations for a Fortune 500 client (GE), improving billing accuracy.
• Implemented Value Stream Mapping using Lean Six Sigma methodologies to identify and close process gaps.

M.Tech - Quality Management - BITS Pilani (2021 - 2023)

PGDM - Operations Management - Welingkar Institute of Management (2014 - 2016)

B.E. - Information Technology - RGPV (2006 - 2010)