Swechcha Anamika, PMP

Senior leader with 18+ years translating business strategy and emerging technology into scalable workforce solutions across Meta, Deloitte and IBM. Led global learning and knowledge management for approximately 1,000 FTEs and a multi-tens-of-thousands vendor ecosystem, including enterprise learning architecture, LMS/LXP/LCMS operations, capability assessment, AI adoption and onboarding. Combines executive advisory, workforce analysis, digital HR governance and operating-model redesign with hands-on solution design, facilitation, automation and analytics.

Delivers measurable gains in readiness, adoption, quality, speed, cost and operational performance.

Head of Learning & Knowledge Management Solutions | Global Operations at META - GLOBAL OPERATIONS LEARNING ORGANIZATION (2020-10 – 2026-05)

Owned the enterprise learning and knowledge management portfolio for approximately 1,000 Global Operations FTEs and a multi-tens-of-thousands vendor workforce across trust and safety, legal compliance, content moderation, customer experience, service quality and GenAI-enabled workflows. Led a 56-person global organization with 7 direct reports, including 3 learning solutions managers and senior individual contributors; set strategy and priorities, allocated capacity, coached leaders, managed performance and scaled execution through 15 FTEs and 41 outsourced specialists.

• Advised Directors and VPs as a performance and capability consultant, using workforce analysis, capability assessments, competency mapping, platform insights and operational data to diagnose gaps, co-create roadmaps, prioritize investments and report on readiness, adoption and business value.
• Led end-to-end AI workforce enablement: role-based AI fluency and tooling pathways, applied workshops, hackathons, community learning, assessments, communications, change activation, adoption measurement and executive reporting.
• Designed and facilitated hands-on enablement for Claude, VS Code-based AI workflows, Llama-based internal tools, agents, agentic workflows, low-code orchestration and human-in-the-loop operating models; provided 1:1 advisory to operations, vendor management and regulatory operations leaders.
• Repositioned a traditional instructional-design and content-production department into a data-fluent performance consulting and AI-enabled solutions function; integrated automation and GenAI into content and operational workflows.
• Defined enterprise learning architecture, governance and operating models across LMS, LXP and LCMS platforms; translated capability requirements and learner segments into journeys, mandatory assignments, prerequisites, assessments, remediation rules and personalized recommendations; used platform and performance data to improve adoption and effectiveness.
• Managed a mid-six-figure outsourced learning budget and vendor strategy; scaled the outsourced workforce from 10 to 40 while achieving more than 75% cost leverage and reducing development timelines by 75%.
• Delivered a 30% improvement in time-to-competence, curriculum quality of 99% and up to 8% uplift in CSAT, accuracy and precision; earned Greatly Exceeds ratings for three consecutive performance cycles.

Executive Manager, Strategic Projects Lead - Talent Development | Deloitte University ecosystem at DELOITTE CONSULTING LLP - US INDIA (2019-01 – 2020-10)

Led strategic Talent Development for Deloitte USI Consulting, serving as a trusted advisor to senior leaders and translating business, workforce and talent priorities into learning strategies, capability roadmaps, portfolio decisions and measurable interventions.

• Architected and governed concurrent programs across design, deployment, adoption, communications and impact measurement in partnership with US learning teams, business leaders and broader Talent stakeholders.
• Conceptualized and operationalized LEADSPACE, an LXP-enabled, competency-driven journey using role-based assignments and recommendations for Senior Consultants; achieved the highest adoption across regions for multiple consecutive weeks.
• Led/co-led CDx Explore and CDx Empower, gamified digital onboarding and development journeys for Consultants and Senior Consultants covering professional skills and project readiness; the team received Crux Awards.
• Designed role-based learning journeys for Deloitte's Operate Learning Shop, enabling 15,000+ practitioners and leaders to build managed-services sales and delivery capability.
• Built high-performing teams through coaching, mentoring, strengths-based development, performance conversations, career development and deliberate workload allocation.

Manager, Leader Development & Performance and Onboarding at DELOITTE CONSULTING LLP - US INDIA (2016-05 – 2019-01)

Owned leadership development, performance enablement and onboarding strategy for USI Consulting; advised senior leadership on priorities and aligned capability investments to business and talent strategy.

• Led change management and manager enablement for Deloitte's Reinvented Performance Management model, supporting Team Leaders, Coaches and employees through program design, rollout, facilitation, communications, measurement and iteration.
• Designed a high-performing-team toolkit and piloted augmented-reality performance support for just-in-time manager guidance; received an Outstanding Performance Award in 2017.

Relationship Manager, Learning Design Services | Innovation Lead at DELOITTE SERVICES LLP (2013-12 – 2016-05)

Managed multidisciplinary learning-design teams serving multiple businesses and geographies, with accountability for stakeholder relationships, solution architecture, work allocation, quality, project delivery, risk, change and people development.

• Led an organization-wide innovation think tank focused on emerging learning technologies, reusable design frameworks, microlearning, process optimization, metrics, cross-functional knowledge sharing and thought leadership.
• Built HC Compass, a competency-assessment and analytics solution that received a 2016 Brandon Hall Bronze award; sustained CSAT/PSAT above 4.5/5 across managed projects.
• Revitalized the function's engagement and inclusion strategy by integrating core-skills development and career growth; received an Outstanding Performance Award in 2015.

Lead Instructional Designer - Blue Harmony | Brazil Regional Lead | Global Order-to-Cash Training Lead at IBM INDIA PVT. LTD. (2011-06 – 2013-12)

Led global and localized technical learning for an enterprise SAP/ERP and organizational change initiative affecting approximately 150,000 practitioners, spanning learning strategy, curriculum architecture, localization, governance.

Education: Bachelor of Engineering (Mechanical), Osmania University

AI & Data: MIT No-Code AI/ML Certificate Program (Data Science)

Program & Learning: Project Management Professional (PMP); Kirkpatrick Architect Level; 5 Moments of Need Designer

Coaching & Facilitation: Certified Level 2 Life Skills Coach - ICF-accredited pathway; Certified Facilitator - Deloitte Facilitator Excellence Program