Sweeta Sharma

Dedicated Academic coordinator Center Head Professional, Customer relationship & PRO with over 15+ years of highly reliable experience. Expertise in Coordinator and operations, extensive experience in operations management & Admin & PRO with exposure to all facets of activities. Proficiently performing and excelling under demanding work conditions, well versed in sales. Excellent telephone manner and enthusiastic approach.

Own Business at Kidzee (2024-03 – 2024-06)

Academic Coordinator & Audit Manager at OI (OKI Play School) (2013-03 – 2014-03)

Center Manager at Kidzee (2009-03 – 2015-03)

Responsible for the full team life cycle from joining, and for providing full administrative support to the full team, Managers and Officers. Also involved in the day to day-to-day running.

• Managing the team day to day work
• Nurture a positive working environment
• Maintain pay plan and benefit program
• Asses training need to apply and monitor daily working pattern
• Report to management and provide decision support through metrics
• Involved in the all process from start to finish with a best evaluation
• Explaining work instructions and duties to new staff
• Employee monthly leave, salary and benefits
• Providing administrative support on core processes
• Maintain relationships with clients
• Providing and support information and guidance
• Recommending new opportunities
• Prepare reports by collecting, summarizing information
• Maintain Professional and technical knowledge
• Presentation skills must be followed with each client

B.com in Commerce – Jharkhand

Plus Two in Commerce – Jharkhand