Swetha Ravi

DevOps Engineer with 2+ years of hands-on experience managing multi-namespace Amazon EKS environments, containerized workloads, and AWS cloud infrastructure. Proficient in maintaining CI/CD pipelines, modifying Terraform modules, and configuring Prometheus and Grafana monitoring. Strong track record in resolving L2/L3 production incidents, troubleshooting complex Kubernetes workloads, and leveraging automation to ensure reliable deployment lifecycles across enterprise environments.

DevOps Engineer - Tata Consultancy Services (TCS) - Client: Landmark Group - (UAE & KSA)

(2025-08)

• Managed 5+ multi-namespace Amazon EKS environments for enterprise applications, utilizing kubectl and Helm to configure deployments, Services, ConfigMaps, and pod scaling policies.
• Resolved 15+ L2/L3 incidents weekly via ServiceNow, troubleshooting CrashLoopBackOff, ImagePullBackOff, OOMKilled errors, and Ingress routing issues within strict SLAs.
• Maintained CI/CD pipelines, updating build stages, managing Docker image tagging, and troubleshooting failed jobs to increase build success rates by 25% while supporting automated deployments.
• Refactored existing Terraform modules to automate provisioning of AWS EC2, S3, and Security Groups, reducing environment deployment times by 40%.
• Automated routine operational tasks using Bash and Python scripts, including automated log cleanup and post-build verification across environments.
• Configured RBAC user access, environment configurations, and deployment values across Development, Staging, and UAT environments.
• Tracked deployment backlogs and environment updates in Jira, following Agile/Scrum workflows.

Assistant System Engineer - Tata Consultancy Services (TCS) - Client: Landmark Group - (UAE & KSA)

(2024-06 - 2025-07)

• Assisted in containerizing Java and Python microservices by developing Dockerfiles and configuring local containerized testing environments.
• Supported deployment validations, environment-access requests, log retrieval, and application troubleshooting via Jira Service Management and ServiceNow ticketing workflows.

Bachelor of Engineering (B.E.) - Aeronautical Engineering - Hindusthan College of Engineering and Technology (2019 - 2023)