Swetha S

MBA in Human Resource Management with internship experience in HR functions. Seeking an entry-level HR position to apply academic knowledge and practical exposure, contribute effectively to organizational goals, and build a strong professional career in HR in a dynamic work environment

Customer service executive- voice process at Tech Mahindra (2023-12 – 2024-06)

• Provided customer support and resolved inquiries through voice-based communication
• Handled a high volume of customer calls, ensuring accurate resolution of issues
• Developed strong communication and problem-solving skills
• Gained valuable experience in conflict resolution, active listening and empathy skills

Master of Business Administration (MBA) in Human resource management and marketing – SRM Valliammai Engineering College (2024 – 2026)

Bachelor of science (Bsc) in counselling psychology – Chettinad Academy of Research and Education (2020-06 – 2023-07)