Syed Abdul Wasay

Bachelor of Pharmacy graduate with experience in community pharmacy and a strong foundation in pharmacology and medical terminology. Recently completed a Clinical Data Management certification, gaining knowledge of clinical trial processes and its phases, Good Clinical Practice (GCP), and the ICH E6(R3) Guidelines, along with clinical documentation and regulatory requirements in clinical research. Proficient in Microsoft Excel, including XLOOKUP, VLOOKUP, and Pivot Tables, with strong analytical abilities, excellent attention to detail and effective communication skills.

Eager to begin a career in Clinical Research, supporting clinical trial coordination, protocol compliance, documentation and site management while contributing to high-quality, ethical clinical research.

Pharmacist at Dr. Shezad's Endocrine and Diabetes Clinic (2022-03 – 2023-04)

• Accurately dispensed prescription medications and counselled patients on proper usage and side effects.
• Managed manual cash transactions and maintained daily sales records to ensure financial accuracy.
• Conducted regular physical inventory audits to track expiry dates and prevent stock wastage.
• Built strong customer relationships by providing personalised healthcare advice.
• Handled the pharmacy independently during shifts, demonstrating responsibility and problem-solving skills.

Customer Service Associate at IntouchCx (2024-10 – 2025-04)

• Served as a dedicated customer service associate for Walmart.com, assisting US-based customers with orders, returns, payments, and product inquiries.
• Cross-trained across multiple service verticals, demonstrating ability to quickly learn and adapt to different client requirements and processes.
• Handled high-volume inbound chats with professionalism, empathy, and efficiency while adhering to strict quality and performance metrics.

Pharmacist at RIZWAN MEDICAL STORE (2024-05 – 2026-02)

• Accurately dispensed prescription medications as per doctors' prescriptions, ensuring the correct dosage.
• Managed manual cash transactions and maintained daily sales ledgers to track revenue and inventory movement.
• Conducted weekly physical audits of stock to monitor expiry dates and ensure the removal of near-expiry medicines.

Clinical Data Management in Clinical Data Management – Stansys Software Solutions (2026)

Bachelor of Pharmacy in Pharmacy – Luqman College Of Pharmacy (2021)

Intermediate – Board Of Intermediate Education A.P. (2011)

School – Board of Secondary Education A.P. (2008)