Syed Ali

Detail-oriented Cyber Fraud Analyst with 3+ years of hands-on experience at Amazon detecting, investigating, and mitigating high-volume transactional fraud and policy violations. Proven ability to analyze fraud patterns, perform independent research and forensic-style verification, apply strict guidelines consistently, and document clear, defensible outcomes. Strong written and verbal English, self-directed remote work experience, and a proactive, results-driven approach.

Seeking to leverage fraud investigation expertise in a remote Cyber Fraud Analyst role supporting anti-phishing, mobile, and emerging threat detection.

Transaction Risk Investigator (INVEST SPC – BRI) at Amazon Development Centre India Pvt. Ltd. (2022-11 – 2025-12)

• Detected, investigated, and mitigated fraudulent and high-risk transactions by applying detailed risk and policy guidelines across high daily case volumes.
• Analyzed transaction patterns and behaviors to identify fraud indicators, policy violations, and legitimate activity; documented clear written rationales supporting every decision for quality audits.
• Conducted independent online research and cross-referenced multiple data sources to resolve ambiguities, edge cases, and emerging fraud techniques before finalizing classifications.
• Maintained strict accuracy and productivity targets in a deadline-driven remote-capable environment while proactively flagging recurring inconsistencies to refine internal guidelines.
• Demonstrated strong interpersonal communication and documentation skills when escalating findings and supporting team quality reviews — directly transferable to customer and global network updates on fraud status.

English Teacher / Tutor (Freelance) at Multiple Institutions (Remote / Regional) (2019 – 2022)

• Assessed student work against defined standards and proficiency benchmarks; provided precise, constructive written feedback — reinforcing consistent criteria-based evaluation and clear communication skills essential for fraud analysis documentation.

Project Coordinator (promoted from Soft Skills & Spoken English Trainer) at Heraud Training and Education (India) Pvt Ltd — DDU-GKY Programme (2017-09 – 2019-01)

• Coordinated training operations to meet defined quality, compliance, and performance standards; certified as Master Trainer (Operations) after clearing the SOP examination (Dec 2016), demonstrating mastery of detailed procedures and consistent application under guidelines.

B.Ed. – Pushpagiri College of Education, Yogi Vemana University

M.A. in English – Maulana Azad National Urdu University

B.Tech in Biotechnology – JNTUA College of Engineering

Intermediate (M.P.C.) & S.S.C. – Nellore, AP