Syed Ismail Uddin

Results-oriented Operations and Logistics Professional with 6+ years of experience managing large-scale operations, supply chain activities, workforce management, and last-mile delivery across e-commerce, retail, and mobility sectors. Demonstrated success in leading cross-functional teams, optimizing operational workflows, improving productivity, and ensuring compliance with organizational standards. Proven expertise in team leadership, recruitment, onboarding, route planning, fleet coordination, performance monitoring, and process improvement.

Experienced in managing end-to-end operations for leading organizations including Amazon, Udaan, RIPPLR, Whizzard, and Hala Mobility. Strong analytical, problem-solving, and communication skills with a track record of driving operational excellence, customer satisfaction, and business growth. Currently pursuing an MSc in International Business, further strengthening strategic and management capabilities.

Cluster Manager Ops-2W - Hala Mobility

Specializing in field recruitment, team handling, and operations management. Managing end-to-end onboarding, workforce coordination, and daily operational activities to improve efficiency and business performance in the mobility industry.

Supervisor - Access & E-Security Solutions (UK), Ltd. - United Kingdom

Supervising daily site operations while ensuring high standards of safety, security, and customer service. Responsible for coordinating staff, monitoring compliance with fire safety procedures, conducting site checks, and supporting smooth day-to-day operations. Experienced in team leadership, incident response, first aid, and maintaining a safe working environment. Strong ability to communicate effectively, solve problems quickly, and work efficiently in fast-paced environments.

Senior Team Leader - Gosamplify Pvt Ltd

• Team leadership, operations coordination, and project monitoring

Supply Lead & Operations Manager - Intelligent Retail Pvt Ltd

• Supply chain planning, efficiency improvement, team management, vehicle deployment, pay-outs, and route planning

Operations Team Leader - Dip Tab Ventures Pvt Ltd

• Leading Amazon associates, ensuring safety and compliance, managing day-to-day operations, training, and reporting

Shift Lead - Zip Zap Logistics Pvt Ltd

• Shift supervision, operations execution, and team coordination

Operations Executive - Udaan Express

• Logistics operations, last-mile delivery, and field operations

MSc - International Business with Advanced Research - University of Hertfordshire (2026)

Bachelor of Commerce - B. Com - Osmania University (2023)

Intermediate - 10+2 - Sri Srinivas Junior College (2017)

Secondary School Certificate - S.S.C - Farah High School (2014)