T. Manasa

Engineering graduate with hands-on experience in Java development, software testing, and SQL-based data validation. Experienced in Selenium automation, test case design, defect tracking with JIRA, and API testing. Strong understanding of SDLC and database management, with a proven ability to learn quickly and deliver reliable, high-quality solutions.

Client Product Support Specialist Trainee at Availity (2025-07 – Present)

• Troubleshot and resolved client-reported product issues, logging and tracking tickets in Salesforce.
• Collaborated with internal teams to escalate and resolve issues, strengthening structured problem-solving skills.

Java Development Intern at Excler

• Developed and optimized a Java-based application, improving system efficiency by 20%.
• Designed and tuned SQL queries for database management, reducing data retrieval time by 30%.

Software Testing Intern at QSpiders

• Underwent hands-on training in manual and automation testing, including test case design, Selenium WebDriver with Java, and defect tracking using JIRA.

B. Tech in Electronics & Communication Engineering – Vemu Institute of Technology (2025-05)