Tabish Momin

 Overall 15+ Years of experience with demonstrated history of working in Information Technology.

 Implementation and support of client-server based standard & customized applications (ERP) for SMEs.

 Skilled with MS SQL Server (2022,2019,2008,2000), Crystal Report (2020,2011,2008,2007), SAP HANA,

SAP Business One, Integration, Database & Report Migration and Agile / Scrum methodology.

 Excellent communication and Strong interpersonal skills with ability to interact with end users, managers and technical personnel.

 An intelligent and responsible software developer, fast learner, good technical abilities and skills

 developed by a strong work ethic and self-learning.

 Extensive knowledge in inventory & warehouse management, finance, textiles, manufacturing, retail and insurance domain.

Senior Technical Consultant at NLB Services Pvt Ltd (2025-03 – Present)

Working as an individual contributor and responsible for end-to-end development and support of Crystal Reports integrated with Jobscope Manufacturing ERP, focusing on the Job Management modules.

• Designed and delivered tailored reports across key functional areas: Work Order Management: Real-time tracking of job progress, labor hours, and material issuance.
• Make-to-Order Production: Custom order-specific reporting for job planning and cost control.
• Procurement & Inventory: Reporting on purchase orders, stock levels, and material movements.
• Production & Delivery: Monitoring of fabrication status, dispatch and shipping tracking.
• Invoicing & Billing: Automated reports for job-based billing and customer invoicing.

Technical Consultant – Delivery at Daksyam Technologies LLP (Fulcrum Digital) (2023-10 – 2025-03)

Project: Migration of Crystal Reports for Allied World Assurance Company.

• Assessing and categorizing reports as simple, medium, or complex based on their requirements.
• Analyze market reporting tools based on cost, performance, and user experience to help clients make informed decisions.
• To migrate from legacy to newest version of Crystal Reports based on classification criteria, including fields, parameters, sub-reports, charts, graphs, cross-tabs, and SQL queries.
• Leading a team by delegating tasks to ensure timely solution delivery and management updates.
• Actively participating in Agile Scrum ceremonies, including daily stand-ups, sprint planning, and retrospectives.
• Collaborate with cross-functional teams to refine and prioritize user stories and tasks in the backlog.
• Effectively communicate and collaborate with distributed teams across different time zones like North America and Asia Pacific.
• Leverage collaborative tools to maintain alignment on project objectives and timelines.

Senior Support Engineer at CitiXsys Tech Solutions Private Limited (2022-11 – 2023-06)

• Streamlined global client support for Ivend Retail & PoS ERP and related services, resolving 150+ customer issues per month and maintaining a customer satisfaction rating up to 90%.
• Investigated and resolved client-reported incidents on the Service Now portal, troubleshooting queries and implementing customized enhancements to streamline business operations, resulting in a 40% reduction in support tickets.
• Database integration with Ivend to another ERP and data replication between HO to Store & vice versa.
• Coordinate with customer on call or other online tool/applications like LogmeIn, Zoom, Teams, Skype, Any Desk and Team Viewer to held the session and understand the pain to provide solutions related to ERP or POS for multiple stages / departments like Inventory management, Delivery, Invoicing and licensing etc.

Sr. SAP Technical Consultant at Accelon Technologies Private Limited (2018-06 – 2022-11)

• Delivered reporting solutions by developing Crystal Reports tailored to client requirements.
• Collaborated with business users to gather and translate requirements into effective reporting solutions.
• Designed complex report layouts with features including sub-reports, formulas, running totals, parameters, grouping, sorting, and conditional formatting.
• Built reports leveraging advanced techniques such as table linking, SQL commands, views and procedures.
• Customized SAP Business One PLD formats and performed development to meet business-specific needs.
• Ensured delivery of high-quality reports through continuous client interaction and iterative testing.

Senior Techno Functional Consultant at Infotex Software Solutions (2010-04 – 2018-05)

ERP Products: Visual Accounts - Finance Management for SME's, Visual Dyeing - Stock management for cloth / yarn dyeing, Visual Tex-Stock - Material Management for cloth manufacturing, Visual Packing - Management of packing stock for finished cloths.

• Installed and configured ERP software, SQL Server, and supporting tools on Windows.
• Upgraded ERP patches to enable new features, reports, and databases while ensuring system stability.
• Managed database creation, migration, and maintenance using SQL Server, including backup and disaster recovery strategies.
• Delivered end-to-end client support via on-site visits, telecommunication, and remote access tools, ensuring quality service delivery.
• Conducted user training sessions, created user manuals, and facilitated User Acceptance Testing (UAT) for system validation.
• Customized ERP modules and developed tailored reports to meet specific client needs.
• Managed a 5-member support team by allocating tasks, coordinating issue resolution, and ensuring customer satisfaction.
• Oversaw ERP implementation projects from installation to go-live, ensuring smooth transitions and post-go-live support.

Bachelor of Science in Information Technology – Sikkim Manipal University (SMU)