Talha Malik

Experienced Network Engineer with a demonstrated history of working in the networking industry. Skilled in Network Troubleshooting, Internet Protocol Suite (TCP/IP), Local Area Network (LAN), Wireless , switches and Cisco Wireless technologies. Strong information technology professional with a Bachelor of Technology (BTech) focused in Electrical, Electronics and Communications Engineer.

CCIE Wireless written

Result Oriented Professional with around 8+ years of Total Experience in IP Data Networking and Wireless networks. Seeking a challenging & progressive career in IP Networking that would utilize my current expertise in the best possible way for achieving the company’s goals whilst enabling my personal & professional growth.

• Responsible for handling TAC Cases/Escalation for following platforms {WLC (9800,9300, 5500,3500,2500,8500,7500,9800) AP (Cos, IOS, Barbados), CMX/MSE/PI}. 
•  Expertise on troubleshooting problems like client connectivity, crashes, upgrades, configuration assistance, debugs. 
•  Troubleshooting platform related issues on Cisco WLC’s. 
•  Working on complex networks with many major companies in the world. Configuring and troubleshooting WLC’s, switches and ISE servers for several clients in the world. 
•  Proactively suggest changes and implement better configuration to better customer environment.
  • Effectively utilizing lab setups to recreate and solve customer scenario. 
  •  Submitting complete and correct new software defects found during production use or while testing various setups. 
  •  Collaborating with the Business Units, Development Engineers, andSystems Engineer in resolving the filed bugs and solving network problems. 
  •  Perform root cause analysis and diagnosis of highly complex networking problems and issues.
  • Completerecreates in test labs to resolve highly complex problems and identify any possible defects in the IOS version or in the device configuration. File new defects and work with escalation tea m on the workarounds. 
  •  Interface with high level customer who is technical and system engineers of International companies.
  • Responsible for diagnostics and remote troubleshooting of faults for global data clients by telnet/SSH onto the various network devices. 
  • performing bug scrubs and designing customer network
  • Assist customer with best practices.
  •  Responsible in conducting interviews to select worthy candidates and training them for the floor test.
  • Mentoring new engineers for TAC work. 
  • Platforms: Platform architecture knowledge on Cisco Wireless Controllers: 5508, 5520, 3504, 2504, 8500, 7500, 9800 Platform architecture knowledge of Cisco AP’s 1600, 1700, 1800, 2600, 2700, 2800, 3500, 3600, 3700 3800, 700, 800, 1500, 4500,9120,9115,9130
  • Familiar with AirOS and IOS trains on different devices