Tanisha Ghosh

Operations and coordination professional with experience in project support, administration, recruitment, customer engagement, and reporting. Skilled in MIS, data management, client coordination, follow-ups, and day-to-day operations.

Tele Sales Associate at SEA GAMEX SINGAPORE PTE. LTD. (2026-05 – Present)

• Managed 250+ customer interactions daily, contributing to a 45% improvement in customer retention.
• Generated approximately ₹1.11 lakh in monthly deposits through targeted customer follow-ups.
• Handled 400+ calls daily while consistently meeting assigned performance targets.
• Resolved payment, deposit, withdrawal, and account issues through customer support and team coordination.
• Maintained accurate customer records, call reports, and follow-up data for performance tracking.

Administration Assistant Intern at TATA STEEL FOUNDATION (2024-06 – 2025-03)

• Managed 10,000+ candidate registrations, follow-ups, screening, and placement coordination.
• Counselled and screened 9,500+ candidates, maintaining records for placement follow-ups.
• Coordinated with 20+ clients for LOIs, offer letters, invoices, and recruitment requirements.
• Maintained MIS, admin portal, candidate records, and placement trackers for regular reporting.
• Conducted 10+ soft-skills workshops to support candidate job readiness.
• Supported 5,000+ candidates during job drives, coordinating registrations, screening, and selection activities.
• Coordinated with multiple internal teams to complete recruitment activities within deadlines.
• Managed regular follow-ups with candidates, clients, and internal stakeholders to ensure smooth placement processes.

HR Intern at TATA MOTORS LTD. (2023-04 – 2023-06)

• Supported recruitment for 200+ candidates, including screening and interview coordination.
• Posted 50+ job openings across recruitment portals with accurate job information.
• Screened 300+ applications and coordinated candidates through the interview process.
• Maintained confidential records for 150+ employees, ensuring accurate HR documentation.
• Coordinated with cross-functional teams to support daily HR operations and streamline processes.

B.Com (Hons.) in Finance – XIM University Bhubaneswar