Tanishq Srivastava

I am a Business Analytics student passionate about leveraging data to enhance customer experiences. With internship experience in customer retention at Kaygee Knitwear, I aim to drive business growth through insightful analysis and strategic solutions in the business analysis domain.

Business Development/Customer Retention Executive - SAINT.GAUGE pvt ltd

(2025-12 - 2026-05)

• Generated and converted business leads across India and the Middle East through strategic client outreach and relationship building.
• Increased customer retention by managing client relationships, addressing concerns, and ensuring high levels of customer satisfaction.
• Led end-to-end customer communication, handling inquiries, issue resolution, and coordination between clients and internal teams.
• Managed the company's social media presence, enhancing brand visibility, engagement, and customer interaction.

Customer Retention Executive - Kaygee knitwear pvt Ltd

(2025-05 - 2025-08)

During my internship as a Customer Retention Executive at Kaygee knitwear pvt Ltd, I interacted with customers and support teams to address customer concerns and improve satisfaction. I collected and analyzed customer service data, handled customer complaints, and assisted in developing customer retention strategies. I also maintained effective communication channels and focused on enhancing the overall customer experience.

B.B.A. / B.M.S. - Business Analytics - Institute of Innovation in Technology and Management, New Delhi

Class XII (2023)

Class X (2021)