Tanmoy Maity

Oracle CC&B Techno-Functional Consultant | OUAF | Billing & Bill Print

Talent

Kolkata, West BengalMember since July 16, 2026

Oracle CC&BOUAF (Oracle Utilities Application Framework)BillingBill Print / ExtractRates & Rate ConfigurationMeter ManagementPaymentsCredit & CollectionsFinancial TransactionsBusiness Object (BO)Maintenance Object (MO)UI MapZonePortalService ScriptBPA ScriptBusiness ServiceData AreaAlgorithm TypesBatch ProcessingBill FactorsRate ComponentsIWS / XAI Web ServicesBI PublisherBatch ArchitectureJavaGroovySQLHTML

Hire this person

Send a job offer directly to this candidate

Oracle CC&BOUAF (Oracle Utilities Application Framework)BillingBill Print / ExtractRates & Rate Configuration

About

Oracle CC&B Techno-Functional Consultant with ~4.5 years of hands-on experience on a large-scale utility implementation for Arizona Public Service (APS). Specialized in the Billing engine and Bill Print Extract — bill, bill segment, and calculation-line processing, extract logic, and BI Publisher / bill PDF generation. Skilled across the OUAF configuration and scripting stack (Business Objects, Maintenance Objects, UI Maps, Zones, Portals, Service/BPA Scripts, Business Services) with strong Java, Groovy, and SQL.

Experienced in production support, root-cause analysis of billing and To-Do exceptions, and delivering accurate, error-free customer bills. 1 full-cycle CC&B implementation experience.

Experience

Senior Systems Associate at Infosys Ltd (2022-02 – Present)

Client: Arizona Public Service (APS) | Oracle CC&B Implementation & Support

Worked extensively on the bill print extract — the logic that pulls bill, bill segment, and calculation-line data from CC&B to produce the extract file feeding BI Publisher for customer bill PDF generation.
Resolved defects in Java code within the bill extract and implemented new requirements on the Bill Redesign project, ensuring accurate bill data and error-free monthly bill PDFs for X million customers.
Debugged bill-value discrepancies end to end — validating calculation lines, extract field mappings, and template output — to isolate whether issues originated in billing data or rendering.
Developed a customer-care support portal for APS using Groovy, Java, HTML, and JavaScript, surfacing customer usage, solar (net-metering), and non-usage data in a single CSR-friendly view.
Built the portal on the OUAF stack using Service Scripts, Business Objects, Zones, and UI Maps, integrating service-quantity and consumption data for faster high-bill investigation.
Improved customer-care efficiency and reduced resolution time for high-bill queries by consolidating usage insights into one interface.
Investigated and resolved CC&B exceptions across billing, meter reads, field activities, and payment errors, using drill-down analysis from source records to root cause.
Diagnosed systemic vs. isolated issues by grouping errors on shared attributes (bill cycle, rate, route), fixing at source and reprocessing affected populations rather than record-by-record.