Tanmoy Saha

Customer-focused Front Office Associate with experience in handling clients, managing front desk operations, and ensuring smooth day-to-day office activities. Known for professionalism, efficiency, and strong problem-solving skills.

Front Office Associate - Accor Group - IBIS Kolkata

(2025-01)

• Handled guest check-in and check-out processes efficiently, ensuring a smooth experience.
• Welcomed guests professionally and provided information about hotel services and facilities
• Maintained accurate guest records and handled billing, payments, and invoices
• Answered phone calls and managed front desk communication effectively.

Front Office Associate - Marriott International - The Westin Hyderabad Mindspace

(2024-01 - 2024-12)

Internship Program - Taj Exotica Resort and Spa - Andaman

(2022-01 - 2022-12)

Bachelor Degree - Hotel and Hospitality Administration - JIS University (2021-01 - 2024-12)

Higher Secondary - Class-XII - Guru Nanak IHM (2018-01 - 2019-12)

Secondary Education - Class-X - School (2012-01 - 2017-12)