Tannu Mathur

I am a responsible and organized Process Coordinator with good experience in handling daily operations and supporting smooth workflow between teams. I have strong communication, planning, and teamwork skills that help me complete tasks on time and with accuracy. I always try to find better ways to improve processes and make work easier for everyone. I enjoy working with different teams and helping the company achieve its goals in an efficient way.

PROCESS COORDINATOR - TRIVENI GROUP

(2025-02)

• Prepared and maintained daily, weekly, and monthly sales reports for management review.
• Took follow-ups with the sales team for lost parties, active clients, and pending leads.
• Managed Outstation Follow-up Sheets, IndiaMART Sheets, and Exhibition Follow-up Sheets, ensuring timely updates.
• Coordinated with the sales team to track performance and update reports for lost and active clients.
• Prepared product-wise sales reports, conversion reports, and monthly/yearly performance summaries.
• Handled delegation, checklist, and import follow-ups to ensure smooth operations across departments.
• Maintained accurate records and supported regular reporting and communication between teams.
• Handled all types of admin work including office coordination and daily operational support.
• Managed reception duties such as handling calls, visitors, and maintaining front-desk records.
• Performed data entry and prepared MIS reports for management review.
• Assisted in documentation, filing, and maintaining office supplies and records.
• Supported different departments to ensure smooth day-to-day office Work

PROCESS COORDINATOR - K.L HOME APPLIANCES

(2023-05 - 2025-04)

• Handled FMS operations including sales follow-up, purchase coordination, and dispatch tracking.
• Maintained regular follow-ups for KPI, stock, CRM, accounts, and payment updates.
• Coordinated with different departments to resolve client complaints and ensured proper communication flow.
• Prepared and shared MIS reports, checklists, and other follow-up records on time.
• Scheduled meetings for the Managing Director (MD) and created workflows for new systems.
• Made tutorials and training materials for different departments to improve understanding of processes.
• Managed office inventory, supported daily operations, and acted as a bridge between the management and team members.
• Updated and corrected Google Sheets, maintained proper data, and coordinated with the DME team for smooth functioning.
• Collected reports and updates from team members (doers) and prepared daily, weekly, and monthly reports for review.
• Shared reports and discussed important updates with the Managing Director (MD) for planning and decision-making.
• Do EM Every Monday
• Handled expense follow-ups and maintained records of payments and approvals.
• Scheduled and coordinated product shoots, ensuring proper planning and timely execution.

OFFICE COORDINATOR - PRESWELL COMPONENT

(2022-03 - 2023-03)

• Made and handled purchase orders (PO) and kept records updated.
• Talked to clients for product samples, took feedback, and followed up regularly.
• Updated daily dispatch details in the group and shared reports on time.
• Every Saturday, made creative posts for new products and shared them in sales groups, then followed up for responses.
• Prepared rate quotations for clients and did courier, data, and stock entries.
• Helped in daily office work and supported the team to keep all processes smooth and on time.

Master of Art - OF History - SHYAMA PRASAAD MUKHARJEE COLLAGE (2025)

Bachelor of Art - SHYAMA PRASAAD MUKHARJEE COLLAGE OF WOMEN (2022 - 2024)