Tanu Kumari

Operations Analyst with experience in Background Verification, Audit Management, Documentation Review, Case Handling and Stakeholder Coordination. Skilled in conducting quality checks, managing audit reports, resolving insufficiency cases and maintaining process compliance. Experienced in handling Air India audit operations and delivering accurate reporting while maintaining confidentiality and operational efficiency.

Seeking an opportunity to contribute my skills in a dynamic organization as an Operations Analyst.

Operations Analyst at Omgrid Background Verification (2024-01 – Present)

• Manage end-to-end background verification cases, including case tracking, documentation review and status updates.
• Conduct audit and quality checks on employment and education verification cases to identify discrepancies.
• Worked on Air India audit project at client location for 4 months.
• Handle email communication, audit reporting and offline processing.
• Review insufficiency cases and coordinate with stakeholders for case closure.
• Prepare MIS reports, audit reports and case trackers.
• Ensure compliance with data handling guidelines and confidentiality requirements.

Executive Operations at Startek (2023-05 – 2023-12)

• Supported daily back-end operations and ensured compliance with internal process requirements.
• Monitored operational activities and service levels to maintain alignment with organizational targets.
• Reviewed operational reports and requests, coordinating with team members to facilitate timely resolution of outstanding items.

Bachelor of Science (B.Sc.) – JS University (2023 – 2026)

Diploma in Office Automation and Publishing – G.G.I.C School

Intermediate (12th) – ODB School