Senior Customer Support Executive
Send a job offer directly to this candidate
Dynamic Senior Customer Support Executive with an MBA in Foreign Trade and three years of experience in enhancing customer satisfaction and streamlining support processes. Proficient in chat support and voice processes, demonstrating strong problem-solving skills and effective customer handling. Adept at communication and team coordination, capable of multitasking in fast-paced environments.
Knowledgeable in customer relationship management with a diploma in computer accounting, complemented by basic computer skills to support various operational needs. Passionate about delivering exceptional service and fostering positive client relationships.
Senior customer support executive - Connect business solution - Brilliant convention center, vijayanagar
(2022-03 - 2025-04)
Managed customer inquiries and resolved complex issues, ensuring top-tier service quality. Collaborated with cross-functional teams to improve support processes and enhance customer satisfaction. Analyzed feedback to develop training materials and improve team performance, consistently exceeding service level targets.
MBA - Foreign Trade - Davv university takshashila (2018-07 - 2025-07)
Diploma - Computer Accounting - Indore Institute of computer (2017 - 2018)
