Taranath Kanyadhara

A highly experienced and results-driven professional with over 17 years of experience in customer service, team leadership, and manufacturing operations. Proven track record of excelling in both retail and pharmaceutical industries. Adept at staff training, quality control, and process optimization. Known for making strong decisions, maintaining high operational standards, and driving performance improvements. Committed to ensuring exceptional customer satisfaction and operational excellence.

Demo Presenter at Club Demonstration Services (CDS at COSTCO) (2026-02 – Present)

• Product Demonstration: Present and demonstrate products to Costco customers, delivering engaging, informative sessions that highlight key features, benefits, and uses. Ensure clear explanations and answer any product-related questions.
• Customer Engagement: Actively engage with customers to drive interest and increase product awareness. Offer personalized advice, encourage participation, and facilitate feedback to enhance the demonstration experience.
• Setup & Cleanup: Set up and maintain demo stations according to company guidelines, ensuring the area is organized and meets health and safety standards. Clean up post-demonstration, disposing of used samples and packing up equipment.
• Inventory & Reporting: Monitor and track inventory levels of products and supplies. Provide regular reports on customer feedback, product performance, and sales trends to the management team.
• Sales & Promotion: Promote sales through special deals, product recommendations, and upselling. Encourage customers to make purchases during or after the demonstration.
• Safety & Compliance: Ensure adherence to all Costco and vendor policies regarding product handling, hygiene standards, and health regulations, especially when handling food or consumables.
• Collaboration: Work closely with store staff, managers, and other demo presenters to ensure smooth operations and resolve any issues related to stock, demos, or customer concerns.

Cashier at Tanveer Petroleum Corp (2024-06 – Present)

• Customer Interaction: Greet customers entering the store, assist with product selections, and answer any inquiries promptly. Build rapport with customers, resulting in repeat business.
• Cash Register Operations: Operate the cash register for cash, credit, and debit card transactions, ensuring accuracy and efficiency during high-volume periods.
• Product Recommendations: Provide product recommendations based on customer needs and preferences, enhancing sales opportunities.
• Promotions & Loyalty Programs: Promote store promotions and incentive programs, increasing customer participation in rewards programs and boosting overall sales.
• Merchandising: Restock and organize merchandise in front lanes, ensuring items are easily accessible to customers.
• Efficiency & Speed: Streamline the checkout process to reduce wait times, improve overall customer satisfaction, and drive sales volume.
• End-of-Day Reconciliation: Perform daily cash reconciliation, ensuring cash drawers balance at the end of each shift.

Deputy Manager at Gland Pharma Ltd (2015-01 – 2022-06)

• Manufacturing Operations: Ensure line clearance during critical stages of manufacturing, including filtration, filling, sealing, and packing, maintaining compliance with BPCR and CGMP standards.
• In-Process Quality Checks: Conduct regular in-process checks at each stage of production, ensuring product integrity through detailed inspections and compliance with BPCR and CGMP.
• Sampling & Testing: Manage the sampling of drug products, intermediates (e.g., water, nitrogen), and finished products, ensuring compliance with Standard Operating Procedures (SOPs).
• Process Validation: Oversee the execution of process validation batches, submission batches, and cleaning validation, ensuring the required standards are met.
• Environmental & Equipment Monitoring: Monitor critical environmental parameters (e.g., differential pressures, LAF pressures, temperature, humidity), ensuring all equipment functions optimally and complies with regulations.
• Deviation & Incident Reporting: Promptly report deviations, incidents, and quality issues to the in-charge IPQA and take corrective actions as per SOPs.
• Staff Training & Development: Mentor and train junior staff on best practices in quality control, process validation, and regulatory compliance. Conduct visual inspection validation and performance assessments for operators.
• Management & Coordination: Oversee daily department operations, ensuring compliance with policies and maintaining maximum productivity. Coordinate with team members, stakeholders, and vendors for seamless operations and risk mitigation.
• Audits & Continuous Improvement: Conduct bi-weekly and monthly audits to ensure work area cleanliness and functionality. Streamline processes and implement innovative management strategies to improve efficiency.

Pharmacist - India

• Provided comprehensive counseling to patients on the proper use of medications, potential side effects, and recommended lifestyle modifications to enhance treatment outcomes.
• Monitored vital signs and recorded patient symptoms to assess health status and ensure effective medication management.
• Accurately dispensed and verified prescription medications, adhering to all regulatory standards and ensuring patient safety and compliance.
• Collaborated with healthcare providers to optimize medication regimens for patients with chronic conditions, including diabetes and hypertension.
• Managed pharmaceutical inventory, implementing improved stock management practices to minimize medication wastage and ensure availability.
• Administered intravenous (IV), intramuscular (IM), and intradermal (ID) fluids, as well as conducted health screenings, supporting community health initiatives and operating medical equipment as required.
• Trained and mentored pharmacy technicians, enhancing workflow efficiency and reducing medication dispensing errors.
• Coordinated care with doctors and specialists, ensuring comprehensive treatment plans and optimal patient outcomes.

Master of Pharmacy in Pharmacy – Annamalai University (2010-06)

Bachelor of Pharmacy in Pharmacy – Dr MGR University (2007-06)