Tarbia Javed

Certified Lean Six Sigma Black Belt professional with over 12 years of experience in Process Excellence, Continuous Improvement, Operational Excellence, Quality Management, Training Operations, and Business Transformation. Demonstrated success in driving Lean Six Sigma initiatives, optimizing business processes, eliminating operational waste, improving productivity, reducing costs, and enhancing quality across enterprise operations. Experienced in leading cross-functional projects involving Operations, Quality, Training, and Business stakeholders using Lean, Kaizen, DMAIC, Root Cause Analysis, and data-driven decision-making.

Strong expertise in process governance, KPI management, stakeholder engagement, performance analytics, SOP standardization, and executive reporting.

Deputy Manager – Training | Process Excellence - Wipro Limited - Hyderabad

(2022-04)

• Lead process improvement initiatives across multiple business units to improve operational efficiency, quality, and customer outcomes.
• Partner with Operations, Quality, and Business leaders to identify process gaps and implement sustainable improvement initiatives.
• Conduct Root Cause Analysis (RCA) using Lean Six Sigma tools to identify performance leakage and eliminate recurring issues.
• Drive Continuous Improvement initiatives focused on productivity, workflow optimization, quality enhancement, and operational governance.
• Develop KPI dashboards and present Weekly Business Reviews (WBR) and Monthly Business Reviews (MBR) to senior leadership.
• Standardize operational procedures, SOPs, governance models, and quality frameworks across multiple programs.
• Lead cross-functional stakeholder meetings to improve process compliance and operational consistency.
• Facilitate knowledge-sharing sessions and continuous improvement workshops to embed Lean culture.
• Delivered 23.14 FTE savings through Lean-driven process optimization.
• Generated $651,772 business savings through a Six Sigma process improvement initiative.
• Successfully executed multiple Lean projects delivering measurable productivity improvements.
• Improved workflow efficiency through structured process redesign initiatives.
• Strengthened governance through standardized operating procedures and performance reviews.
• Enhanced collaboration between Operations, Training, and Quality functions to improve business performance.

Assistant Manager – Quality - Cognizant Technology Solutions - Hyderabad

(2021-09 - 2022-03)

• Led quality improvement initiatives focused on process compliance and operational excellence.
• Performed trend analysis to identify recurring defects and implement preventive actions.
• Conducted quality audits and governance reviews to improve operational consistency.
• Worked closely with Operations to identify improvement opportunities and strengthen process controls.
• Supported calibration programs ensuring process standardization across teams.
• Improved process adherence through structured governance mechanisms.
• Reduced operational defects through targeted corrective and preventive actions.

Assistant Manager – Training & Continuous Improvement - Concentrix - Hyderabad

(2017-02 - 2021-09)

• Led business improvement initiatives to improve operational performance and employee productivity.
• Partnered with Operations leadership to identify performance bottlenecks and implement corrective action plans.
• Developed process documentation, SOPs, training frameworks, and standardized operating procedures.
• Designed performance improvement programs using data-driven analysis.
• Delivered executive reporting highlighting operational performance and improvement opportunities.
• Improved process stability through structured improvement initiatives.
• Enhanced workforce capability resulting in sustained KPI achievement.
• Increased process consistency through governance and knowledge management.

Operations Executive - Gravity Integrates - Raipur

(2014-09 - 2017-01)

• Managed operational reporting and business process documentation.
• Maintained MIS reporting supporting operational decision-making.
• Coordinated compliance and documentation processes.

Operations Executive - Edelweiss Tokio Life Insurance - Raipur

(2013-08 - 2014-01)

• Supported operational workflow management and documentation.
• Maintained operational records ensuring business compliance.

Bachelor's Degree - Engineering