Taritra Mallick

Managed endpoint administration for 3.11 years, overseeing SCCM/MECM, Intune, patch management, and VMware environments. Remediated security vulnerabilities across 60,000 retail devices improving compliance score by 4% in Retail domain.

Endpoint Administrator – End User Security at Tata Consultancy Services (2025-02 – Present)

• Led management of 60,000+ on-premises, co-managed, and cloud devices, conducting daily patch analysis that boosted enterprise security compliance to 98%.
• Partnered with Microsoft to remediate 600 vulnerable devices, eliminating critical security gaps.
• Eliminated issues with 3000 devices missing Crowdstrike Falcon raising overall endpoint protection coverage and preventing potential data breaches.
• Collaborated with Packaging and Deployment team to execute patch management for Microsoft Office 365 and Google Chrome on 500 devices eliminating security vulnerabilities.

VMWare Administrator at Tata Consultancy Services (2024-08 – 2025-02)

• Migrated and configured 300+ servers VMware vSphere (ESXi, vCenter) VMs to KVM RHEL saving ~$500,000 in licensing cost.
• Managed deployment of 300+ servers by using Ansible.
• Identified five potential hardware issues pre-migration, averting potential downtime and saving project delays by 1 week past deadline.

Operations Analyst at Tata Consultancy Services (2022-11 – 2024-08)

• Developed reports to support non-production and production initiatives.
• Delivered Tier-2 support via ServiceNow with SLA compliance, resolving 95% of tickets within SLA.
• Authored comprehensive SOP libraries, improving tool adoption and knowledge-base usage by 30%.

Bachelor of Technology in Information Technology – Government College of Engineering & Textile Technology, Serampore (2018-08 – 2022-07)