Tazeen Khan

Dynamic, target-driven Sales and Business Development professional with a solid track record in customer acquisition, pipeline generation, and field activations. Experienced in managing high-volume client accounts, driving grassroots consumer outreach campaigns, and leveraging data analytics to optimize sales performance. Adept at identifying market opportunities, negotiating with stakeholders, and collaborating cross-functionally to launch products and expand brand footprint.

CX & Strategy Intern at Swiggy (2026-01 – 2026-07)

• Analyzed consumer purchase behavior, service trends, and delivery feedback across high-velocity food and beverage orders to identify recurring patterns and growth bottlenecks.
• Partnered cross-functionally with operations, marketing, and product teams to translate customer insights into operational improvements and promotional execution.
• Designed structured quality checks handling 500+ daily operational cases, improving issue resolution accuracy and customer satisfaction metrics.

Growth Marketing & Sales Intern at Bajaj Allianz (2025-06 – 2025-09)

• Built and converted an end-to-end self-sourced pipeline of 1,200 leads through structured cold outreach, relationship building, and qualification against target quotas.
• Designed and executed grassroots demand-generation initiatives and public engagement drives (health check-ups and wellness kiosks), driving qualified footfall and brand awareness.
• Conducted deep-dive discovery conversations to identify client requirements, overcome customer objections in real time, and achieved a 5.7% direct conversion rate.

Business Operations (Account Management & Lead Generation) at Zocdoc (2022-06 – 2023-08)

• Managed a high-volume monthly pipeline of 30,000 leads, facilitating account onboarding, client qualification, and sales readiness.
• Led a 12-person distributed team, implementing daily quality checks on 80–100 business accounts to ensure accurate account information and smooth client transitions.
• Created CRM performance dashboards and recurring sales reports, delivering actionable insights on pipeline velocity and customer conversion patterns to sales leaders.

Post Graduate Diploma in Management (PGDM) in Marketing & Product Management – ISBR Business School, Bangalore (2024 – 2026)

Bachelor of Business Administration (B.B.A.) in Global e-Business – MIT World Peace University, Pune (2019 – 2022)