Teetu Thakur

Customer-focused professional with 4+ years of experience across telecommunication, real estate, customer handling, telecalling, project coordination, and merchant onboarding. Experienced in communicating with customers, understanding their requirements, resolving queries, coordinating projects, and maintaining positive customer relationships.

Telecommunication – Airtel Process - Airtel

• Handled customer interactions and assisted with customer queries.
• Communicated professionally and patiently with customers.
• Understood customer requirements and provided appropriate assistance.
• Worked according to process guidelines and performance requirements.

Real Estate – Telecalling / Project Management / Customer Handling

• Handled customer calls and inquiries regarding real estate projects.
• Followed up with potential customers and maintained regular communication.
• Explained project details and assisted customers according to their requirements.
• Managed customer relationships and coordinated with different teams.
• Assisted in project-related activities and follow-ups.
• Developed skills in negotiation, communication, and customer handling.

Merchant Onboarding - BharatPe

• Handled merchant onboarding activities and explained onboarding procedures.
• Assisted customers/merchants with documentation and process-related queries.
• Maintained professional relationships while ensuring smooth onboarding.
• Followed up with merchants to complete the required process.

Bachelor of Arts - Arts - Ram Harsan College, Bhind, Madhya Pradesh

Class XII - IPS Academy, Bhind, Madhya Pradesh

Class X - IPS Academy, Bhind, Madhya Pradesh