Teja Angel

Dedicated and results-driven Order to Cash professional with 10+ years of experience overseeing end-to-end order processing, cash application, billing, collections, and deductions. Proven track record of optimizing workflows, reducing cycle times, and enhancing efficiency within cross-functional teams. Adept at developing and implementing strategic initiatives to improve cash flow, minimize credit risk, and drive revenue growth.

Billing Specialist at Orbcomm Technologies (2025-04 – Present)

• Upload invoices through customer portals including Ariba and Coupa, ensuring accurate and timely submission.
• Follow up with customers to obtain purchase order (PO) details required for invoice uploads.
• Perform reconciliation of JD Edwards (JDE) system data against production files to ensure accuracy.
• Execute customer onboarding processes and manage portal registrations for new accounts.
• Perform Account Authorization activities in Salesforce, including billing agreement verification, ERP authorization, final verification, VERSA, Vendor Master, and Skywave Changes.
• Handle Subscription Activity, Quality Check (invoice review), and Audit Activity in Salesforce.
• Create invoices across all types including S9 (manual), PSO, and Proforma; manage JLG invoicing.
• Prepare monthly reports for month-end activities and conduct invoice audit reviews for compliance.

Senior Lead Associate at Quess Corp Limited (Client: Deloitte USI – FedEx Project) (2023-01 – 2025-01)

• Worked for Deloitte USI – FedEx project as Cash Applications Supervisor.
• Improved team performance through comprehensive training and fostering a collaborative work environment.
• Consistently met or exceeded annual performance targets set by senior leadership.
• Collaborated with cross-functional teams to jointly drive organizational success.
• Established strong relationships with clients and stakeholders, ensuring long-term partnerships.
• Analyzed revenue distribution, bank reconciliations, and account analysis documents to execute month-end closing.

Process Specialist – Operations at Carrier Global Corporation (2021-01 – 2022-01)

• Wrote monthly and quarterly reports to analyze cash flow imbalances.
• Conducted monthly AR calls by region to discuss and resolve critical accounts.
• Maintained daily customer calls and a call tracker; focused on top 20 accounts contributing to 85% of AR.
• Managed 2000+ customer accounts, assessing credit worthiness and preparing pivot tables for account-level analysis.
• Analyzed past-due and aged invoices to clear outstanding balances; led weekly coordinator calls.

Process Developer at Genpact (2014-01 – 2020-01)

• Extracted daily cash reports from the bank and processed cash clearing activities.
• Researched and applied Cheque, ACH, Credit Card, and Wire payments accurately.
• Processed customer refunds and performed end-of-day payment audits.
• Maintained team mailbox with responses within 48-hour TAT.
• Prepared daily and monthly bank reconciliations.
• Monitored lockbox activity for completeness and assisted in lockbox projects.
• Reconciled cash by balancing accounting system funds against bank deposits.

Loan Processing Associate at Bank of America (2010-01 – 2013-01)

• Screened loan documents and reviewed file documentation from pre-approval to closing.
• Performed pay-off quotes and amortization schedule activities.
• Reviewed borrower income, credit reports, employment history, and property appraisals for loan applications.

Master of Business Administration in Finance & Human Resources – Vishwa Vishwani Institute of Systems and Management (2007-01 – 2010-01)

Bachelor of Commerce – Pragathi Degree College (2004-01 – 2007-01)