Warehouse Manager (Fruits and vegetables) Oct 2021 - July 2022
VNF Ideas Pvt Ltd – Bangalore, Karnataka, India
- Handling a team of Warehouse executives.
- Vendor Management.
- Stock & Wastagemanagement.
- Sorting, Stacking, Picking, Packing, Loading, & unloading.
- SOP planning for all warehouse activities to optimize cost.
- Forklift, Hopt operator.
Area Manager (Field Operation) Nov 2017 - June 2020
Bundl Technologies – Bangalore, Karnataka, India
- End-to-end order management. Starting from customer orders, restaurant food preparation time, delivery partner availability, and Food delivery status.
- Frequently interacting with Restaurant staff to minimize SLA time.
- Real-time tracking of delivery riders to make sure food is delivered to the customer within promised SLA.
- Successfully handling customer complaints. Making RCA, and providing resolution to the customer in real-time.
Client relationship executive Sep 2016 - Nov 2017
Just Dial Pvt Ltd – Bangalore, Karnataka, India
- Visiting customer locations to evaluate requirements, demonstrate offers and propose strategic solutions for diverse needs.
- Reaching out to customers after completing sales to evaluate satisfaction and determine immediate service requirements. Building a strong relationship with clients by understanding needs and clearly explaining product details.
- Helping and resolving client problems quickly with superior customer service.
Cashier/Sales executive Mar 2011 – Nov 2013
Nuance Duty-Free Store – Bangalore, Karnataka, India
- Manage transactions with customers using cash/credit cards.
- High-level strategy plans for cross-selling & Up-selling.
- Having Good Knowledge of Domestic and International Destinations & foreign Currencyvalues.
- Shelf staking of goods from warehouse to floor racks.
- Inventory audit on the daily basis to control the shrinkage of goods.
