Deputy manager branch banking Branch Relationship Officer (BRO) - Axis Bank
(2026-05)
Senior Business Service Executive - Computer Age Management Services (CAMS)
(2022-11 - 2026-05)
- Coordinate daily operational activities with internal departments.
- Prepare daily MIS reports and management reports using Microsoft Excel.
- Handle executive email communication and ensure timely responses.
- Coordinate with different business teams for smooth completion of assigned work.
- Track pending tasks and ensure timely follow-ups.
- Handle client escalations and provide appropriate resolutions.
- Organize work priorities and maintain operational schedules.
- Maintain confidential customer and business information.
- Support management with documentation and reporting.
- Prepare status updates and performance reports.
- Ensure timely completion of assigned action items.
- Guide team members and monitor productivity.
- Maintain service quality and operational efficiency.
Sales Executive - Globiva Pvt. Ltd. (RBL Bank Process)
(2020-10 - 2022-11)
- Prepared daily sales and performance reports.
- Coordinated with different departments regarding customer requests.
- Managed customer records and documentation.
- Scheduled follow-ups with customers.
- Maintained reports in Excel.
- Assisted management in achieving operational targets.
- Resolved customer escalations within TAT.
Telemarketing Executive (Internship) - The Times of India
- Managed outbound customer communication.
- Generated reports and customer leads.
- Maintained customer databases.
- Coordinated customer follow-ups.
